Relationship driven, experienced SDR ready to excel in Account Mgmt

Kiana Oteyza

Denver, CO · ***********@*****.*** · 978-***-**** · www.linkedin.com/in/kianaoteyza

EXPERIENCE

Bottomline Technologies, Remote 12/22 – Present

Sales Development Representative

• Generated a pipeline of $1.4M, the highest on the SDR team for FY24 by strategically engaging with prospects and customers, aligning Bottomline’s solutions to meet their business needs

• Achieved 135% of FY24 quota through targeted prospecting, strategic up-selling, long term account nurturing and value-driven follow up

• Qualified and converted meetings into sales accepted opportunities at a rate of 80% by uncovering customer pain points, demonstrating high-impact solution benefits and driving the adoption of complex software solutions

• Cultivated strong, trust-based relationships over multi-yearlong sales cycles, contributing to improved account handoffs and long-term retention and upselling opportunities

• Collaborated cross-functionally with sales and product teams to ensure seamless client transitions post-sale Undertone, Remote 03/22 – 11/22

Sales Development Representative

• Spearheaded a strategic expansion initiative, increasing new business opportunities by 25% and driving a 15% revenue boost

• Partnered with account executives to craft targeted prospecting strategies based on client needs, boosting lead conversions

KPA, Denver, CO/ Hybrid 11/20 – 03/22

Lead Sales Development Representative

• Managed inbound leads from the marketing initiatives along with executing an ongoing outbound, account- based strategy to drive new business and consistently exceed monthly quota by 20%

• Leveraged Salesforce, Outreach, and ZoomInfo to enhance lead tracking and sales workflows, generating increase in closed deals and improving overall sales process efficiency

• Mentored and trained 5 newly hired SDRs, enhancing team-wide prospect engagement, technical proficiencies and commination techniques

Votacall Inc., Boston, MA 06/19 – 08/19

Digital Marketing Intern

• Created and managed weekly content across various channels, including social media, blogs, and emails

• Utilized HubSpot to optimize SEO strategies, achieving a 25% boost in organic search traffic and enhancing the visibility of key offerings to potential partners and customers

• Collaborated with the sales and marketing teams to develop and execute digital marketing campaigns SKILLS

• Technical: Salesforce, Outreach, Zoominfo, Linkedin Navigator, Hubspot, Salesloft, Gong, Microsoft Office

• Sales: Prospecting, Account Management, Collaboration, Upselling & Cross-selling, Lead Qualification, CRM Recording & Hygiene, Communication, Relationship Management, Pipeline Management

• Marketing: SEO optimization, Prospecting, Content Creation, Lead Generation, Digital Marketing Campaigns EDUCATION

University of Massachusetts Amherst – Isenberg School of Management 05/20 Bachelor of Business Administration in Marketing

Major GPA: 3.88

Relevant Courses: Sales & Distribution Strategy, Marketing Research, Small Business Marketing, Business Policy and Strategy, Business Information Systems, Operations Management, Organizational Management Behavior LEADERSHIP & CAMPUS INVOLVEMENT

Panhellenic Delegate of Sigma Delta Tau Executive Board 09/17 – 05/20

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