Customer Service Special Education
Resume:
MRS. SHELIA A. DAVIS
P.O. Box ***
Youngsville, LA 70592-0296 337-***-**** (Cell)
***********@*****.***
EDUCATION:
Southern University A & M Baton Rouge, LA
Bachelor of Science May 1974
Oral Roberts University Tulsa, OK
Masters of Education May 1986
QUALIFICATIONS:
A track record of outstanding performances in Education, Business Administration in the areas of customer service, and supervision; excellent reading, writing, and spelling skills; proficient computer skills.
WORK EXPERIENCE:
United States Department of Education Various cities Assessment Administrator January 2017 to March 2017
• Administered tests to 4th and 8th graders in various schools for NAEP
(National Association of Educational Progress)
J C Penney Lafayette, LA
Fine Jewelry Specialist November 2012 to Present
• Educate customers about the merchandise
• Assist customers with making the appropriate choices
• Maintain product presentation
• Replenish merchandise
Logistics Health Incorporated San Antonio, TX
Contractor February 2010 to December 2012
• Performed health assessments for the U.S. Military Fort Sam Houston ISD San Antonio, TX
Educator September 2008 - May 2011
• Taught academics to students in an effort to
enhance learning in grades 7-12
New York Life Lafayette, LA
Insurance Agent September 2007 - May 2008
• Provided financial products and services to clients
(Davis 2)
Casual Corner Group Lafayette, LA
Clothing Consultant October 2004 - January 2006
• Assisted customers with clothing choices
• Advised customers of various fashion tips
• Rang up customers’ purchases
Lafayette Parish Schools Lafayette, LA
Educator September 2002- October 2004
• Taught academics to students in an effort to
enhance learning in grades 7-12
Acadia Christian Academy New Iberia, LA
Administrator/Educator August 1999 - May 2001
• Administrator for evening school and home school
• Taught academics to alternative and at-risk students
• Taught adult evening classes.
Monroe City Schools Monroe, LA
Educator August 1991 - May 1996
• Special Education -Taught elementary students
• Special Education - Taught handicapped students
• Regular Education - Taught English to high school seniors Park College El Paso, TX
Adjunct Instructor February 1988 - August 1990
• Taught English to Army Noncommissioned Officers
City of Faith Hospital Tulsa, OK
Registration Representative October 1985 - May 1987
• Registered critically ill patients
• Documented illnesses and injuries
Sooner Federal Savings & Loan Tulsa, OK
Savings Counselor August 1983 - February 1985
• Opened new accounts (checking, savings, IRA’s)
• Counseled customers on money investments
I.B.M. Shreveport, LA
(Davis 3)
Administrative Specialist March 1981 - June 1983
• Placed maintenance agreement on equipment
• Processed reports and invoices in AR
Commercial National Bank Shreveport, LA
CREDIT CHECKER/COLLECTIONS TELLER January 1979 - March 1981
• O
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• btained credit reports from credit bureaus
• Submitted reports to loan officers
• Processed drafts, sold money orders and foreign exchange City of Monroe Monroe, LA
Secretary-Buyer January 1975 - January 1979
• Priced and requisitioned supplies for departments
• Issued and processed purchase orders
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