ANA LILIA WILLIAMS
Murrieta, CA 92563
Phone: 760-***-****
E-mail: *********@*****.***
Accomplished administrative professional bringing proven expertise in Human Resources operation and practices. Works well independently to handle assignments and always ready to go beyond what is expected.
HR BENEFITS REPRESENTATIVE
Soboba Casino Resort
22777 Soboba Rd.
San Jacinto, CA 92583
Assist in administration of Workers’ Compensation Program to ensure that the company adheres to the provisions of the law and to insure that claim eligibility is determined in an equitable and consistent manner.
Assist in administration of the Medical, Dental and Vision plans.
Assist with Group Insurance Program to ensure that claims are processed accurately, and promptly once eligibility has been established.
Assist in administration of the Long-Term Disability Income Plan, insuring the initial and continued eligibility of claims and the processing of payments.
Assist in administration of the Life Insurance and Supplemental Life Insurance Program to ensure that payments are processed in an accurate and timely manner.
Improve and maintain department staff morale through appraisal, counseling and recognition with company policy.
BENEFITS SPECIALIST
Pala Casino Spa Resort
Pala, CA 922059
November 2022-November 2023
Assist in administration of Workers’ Compensation Program to ensure that the company adheres to the provisions of the law and to insure that claim eligibility is determined in an equitable and consistent manner.
Assist in administration of the Medical, Dental and Vision plans.
Assist with Group Insurance Program to ensure that claims are processed accurately and promptly once eligibility has been established.
Assist in administration of the Long-Term Disability Income Plan, insuring the initial and continued eligibility of claims and the processing of payments.
Assist in administration of the Life Insurance and Supplemental Life Insurance Program to ensure that payments are processed in an accurate and timely manner.
Improve and maintain department staff morale through appraisal, counseling and recognition with company policy.
Assist in reviewing data related to all insurance programs to determine what policy changes or cost-containment opportunities should be considered or recommended.
Communicates with team members and understand procedures. HUMAN RESOURCE/OFFICE COORDINATOR
Taylor Trim & Supply
Escondido, CA 92029
September 2020-November 2022
• Maintain office and facility supplies for the office and safety PPE Create new files.
• Archive older files and maintain archive file records.
• Keep the phone log up-to-date and share new updates with the team.
• Assisting with the process of recruiting, including vetting candidates, assisting with interviews, and new hire orientations.
• Support internal and external inquiries and requests related to the HR Department.
• Enter Payroll and assist with the auditing of hours during pay periods. Maintain timecards records.
• Enter Employee data into the HRIS.
• Coordinate logistics for new hire orientations. Process EDD claims or requests to verify employment.
• Reports employee accidents, injuries, coordinate employee care, modified duty, accident investigations, and communicate with claims administrators, employees and supervisors.
• Monitor employee claims by staying on top of their follow-ups with medical carrier and service provider.
REGIONAL ACCOUNTING & ADMINISTRATIVE ASSISTANT 1
Easter Seals Southern California Escondido, CA
November 2003 – January 2023
• Manage 4 offices in Southern California
• Record and track all staff mileage, time sheets, purchase orders, accounts payable, accounts receivable.
• Manage our program directors' calendar with events and answer directly to Vice President of organization
• Track and process all funding for our program to accurately ensure timely billing at the end of the month to various Regional Centers and DOR.
• Manage and pay for all hotel bookings for all associates and supervisors.
• Verify associates’ timecards and mileage records match their pay (Labor distribution)
• Track, coordinate and pay for all staff annual training requirements.
• Increase revenue and reduced risk by enforcing company policies and improving operations.
• Answer incoming calls and direct messages to the correct party.
• Operate office equipment, such as personal computers, photocopiers, and scanners.
• Manage incoming and outgoing mail.
CLOSING MANAGER
Joann Fabric & Craft Store
June 2004-July 2015
• In charge of two departments, Home Décor & Floral
• Stocking and reorganized according to season.
• Oversee 3 to 4 team members.
• Make their evaluation.
• Close registers and count drawers.
• Have a great recovery for the next morning.
BOOKKEEPER
Imperial County Office of Education
El Centro, CA 92243
November 1999-July 2003
• Managed SOS program budget
• Balanced revenue sources and completed financial reports.
• Maintained all billing files, payments received, and pending payments files.
• Kept an accurate accounting of cash, credit transactions, and check payments.
• Discretely handled confidential information
• Process accounts payable forms, invoices, and checks, and perform various other bookkeeping functions.
• Prepare for audit every three months according to program budget and protocol. SALES / RECEPTIONIST
Steve Fedor Sales & Engineering
El Centro, CA September 1998 – October 1999
• Answering telephone calls to provide information, take messages and set up appointments.
• Supported the work of office staff by providing skilled clerical assistance.
• Received and routed incoming mail, packages, and deliveries.
• Placed orders and tracked inventory.
• Met targets consistently by working hard and with strong attention to details.