Social Worker Patient Care
Resume:
*********@*****.***
LEAH
JACKSON
Social Worker
PROFESSIONAL SUMMARY
Compassionate and results-driven Social Worker with deep expertise in supporting marginalized communities. Skilled at building meaningful client relationships, navigating social service systems, and delivering impactful interventions. Adept at crisis management, case coordination, and family counseling. Committed to empowering individuals and strengthening community well-being through active listening, resource connection, and solution-focused support.
WORK EXPERIENCE
Social Work
Life’s Journey Hospice Plainfield, IN 08/2024 – Present
• Delivered compassionate social work services to
terminally ill patients, ensuring seamless access to community support and resources.
• Conducted crisis interventions and mediated family conflicts, enhancing patient care environments.
• Developed individualized discharge plans, promoting safe transitions to home and community care.
• Led in-home visits and coordinated interdisciplinary care conferences to optimize patient outcomes.
Addiction Counselor
WIN Recovery Terre Haute, IN 03/2019 – 03/2023
• Led individual and group therapy sessions for clients in substance recovery programs.
• Reduced relapse rates by developing and reinforcing personalized coping strategies.
• Created individualized aftercare plans to ensure sustainable recovery post-discharge.
• Delivered crisis intervention services during client emergencies.
• Worked closely with medical, psychiatric, and social service professionals to deliver holistic care.
KEY SKILLS
• Crisis Intervention and
Conflict Resolution
• Case Management
and Discharge Planning
• Family Counseling and
Support Services
• Addiction Recovery
and Aftercare Planning
• Interdisciplinary Team
Collaboration
• Active Listening and
Empathy
• Documentation and
Case Reporting
• Relationship Building
and Community
Networking
• Time Management and
Prioritization
• Written and Verbal
Communication
Family Caregiver
Private Family Caregiving West Terre Haute, IN 05/2017 – 03/2019
• Assisted elderly family member with daily living activities to promote independence and dignity.
• Monitored vital signs and documented health changes to inform care decisions.
• Transported patient to medical appointments and
coordinated in-home support services.
• Adapted care plans based on evolving cognitive and physical health needs.
Addiction Counselor Supervisor
Indianapolis Comprehensive Treatment Center Indianapolis, IN
09/2016 – 05/2017
• Supervised addiction counseling team and provided clinical guidance on treatment approaches.
• Designed and implemented tailored addiction recovery programs.
• Conducted hiring, training, and evaluation of new counselors.
• Cultivated relationships with referral agencies to expand client intake.
• Integrated Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) techniques into counseling programs.
Family Care Manager
Department of Child Services Anderson, IN 05/2014 – 08/2016
• Advocated for children and families in crisis situations within the social services system.
• Developed comprehensive family support plans to
address safety and welfare concerns.
• Provided testimony and recommendations during court proceedings regarding family care.
• Navigated diverse cultural needs with sensitivity and respect.
• Strengthened client outcomes by facilitating access to healthcare, education, and housing services.
EDUCATION
Master of Science in Social Work
Indiana Wesleyan University Marion, IN 05/2023 – 4/2025 Bachelor of Science in Social Work
Ball State University Muncie, IN 05/2012 – 05/2015 Associate of Science in Human Services
Ivy Tech Community College Indianapolis, IN 04/2009 – 04/2012
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