Customer Service Data Entry

lakesha johnson

**** ********* **. ***. ****, Houston, TX 77046, 346-***-****

Email · ********@*****.***

Objective: Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Experience:

10/18/2022 - Current

WAREHOUSE ASSOCIATE, UPS

●Load and unload trailers

●Sort package’s

●Scan package’s

●Bag out package’s

07/11/2022 – 9/22/2022 temporary assignment/ Gulf coast comm. services

Data entry clerk, 22nd century technologies/e-talent network

●Compile, sort and verify the accuracy of data before it is entered.

●Store completed documents in appropriate locations.

●Enter in new and returning students and parents information into data base.

12/10/2019 – 08/2021

warehouse ass., Amazon Fulfillment Associates, las VEGAS, NV

●Scan package

●Palletize Pack

●Load trailers

●Problem solved

11/2018 – 09/2019I

WAREHOUSE ASS., INTEGRITY STAFFING, LAS VEGAS NV

●Stack Pallets

●Pack Orders

●Labeling merchandise

●Storing Merchandise

07/2018 – 11/2018

TECHNICAL SUPPORT REMOTE, VIVINT SMART HOME, LAS VEGAS, NV

●Assisted customers with making payments

●Assisted customers with technical issues with security systems

●Scheduled appointments

●Canceled accounts

●Processed refunds and credits

● Data entry set up new accounts

02/2017r - 07/2018

CUSTOMER SERVICE REP, T-MOBILE, LAS VEGAS, NV

●And Assisted customers with making payments

●Data entry entered in new customer contracts

●Troubleshoot issues with phone

●Warranty exchanges

02/2015 - 01g/2017

CALL CENTER MANAGER, ADVANCED ENERGY SOLUTIONS, CITY OF INDUSTRY, CA

●Conducted interviews

●Managed a team of 8

●Conducted weekly meetings

●Entry set up new accounts

●Scheduled Deliveries

●Processed payments

●Established and oversaw performance targets for call center associates

06/2011 - 01/2015

DATA ENTRY - GES, LAS VEGAS, NV

●Process system issues, shipping issues

● Data entry entered in new orders

●Scrub reports for orders that did not process on the website and Enter orders

KIT ADMINISTRATOR- GES, LAS VEGAS, NV

●Promoted to Kit for Administrator Build websites for exhibitors for trade show, build catalogs for exhibitors to order merchandise for trade show

●Worked directly with departments, clients, and management to ensure all orders and websites were accurate

●Responded to client’s requests via email and phone

Education:

09/1991-06/1995

DIPLOMA, ONTARIO HIGH

Skills:

●Packing/Picking

●Data entry

●Customer service

●Microsoft office

●Microsoft excel

●Answering phones

●Technical support

●Management

●Typing

●Communication skills

●Problem solving skills

●Organizational skills

●Order puller

●Shopping and Receiving

●Load and Unload

Contact this candidate