ROBERTA COHEN
SUMMARY
Detail oriented and proactive administrative professional with a background in social work
and experience in executive support, recruitment coordination, and office management.
Skilled in handling sensitive communications, multitasking across other departments and
supporting leadership with discretion and efficiency. Strong communicator with a proven
ability to adapt quickly and work effectively in remote or hybrid settings.
a CONTACT
Cellular: +1-876-***-****
Email Address: **************@*****.***
Address: Berrydale Dist., Porus, Manchester
7 ~=EDUCATION
Excelsior Community College
Associate Degree in Social
Work 2017-2019
Jamaica Theological Seminary
Bachelor's Degree in Social Work
2020-2024
-@- CORE SKILLS
Calendar & Email Management
Recruitment & Interview Coordination
CRM & Confidential Data Handling
Document Drafting & Scheduling
Written & Verbal Communication
Independent Judgement &
Prioritization
Microsoft Office, Google Workspace
PROFESSIONAL EXPERIENCE
Debt Collector and Multi-Department Associate
Service Solution Consultants Limited 08/2024- 03/2025
Managed debt collection activities, maintaining client
accounts, negotiating payment plans, and documenting
interactions using CRM tools.
Independently led recruitment efforts, including job postings,
applicant screening, and interview coordination.
Directed social outreach initiatives to boost SSCL’s visibility
and engagement.
Represented SSCL as a neutral consultant in paid third-party
mediation sessions for external organizations.
Receptionist
Physio Planet Physiotherapy Clinic 08/2023-
12/2023
Provided administrative support to healthcare
professionals, including maintaining patient records
and handling billing inquiries.
Coordinate and schedule meetings and conferences
with internal and external stakeholders.
Assisted in maintaining a clean and organized clinic
environment to ensure a positive patient experience.
Handle confidential information and documents with
discretion and maintain their proper organization.