Supply Chain Customer Service

Nelson Trujillo

917-***-****

***********@*****.***

PROFILE

I am an energetic, ambitious

person who has developed a

mature and responsible

approach to any task that I

undertake, or situation that I

am presented with. I have a

strong commitment to

learning and contributing to a

challenging position that will

allow me to succeed in a

stimulating work environment.

With many years of

experience in management

and leading others, I am

excellent in working with

others to achieve a certain

objective on time and with

excellence.

AREAS OF EXPERTISE

Spanish language – fluent.

Database Management.

Inventory management.

Supply chain management.

Strong Communication Skills

Collaborative.

Customer service.

APPLICATIONS

OS X iOS Software

Microsoft Suite

Excel

MySQL

EXPERIENCE

3 Sons Logistics: May 2021 - current

Supervisor

• Develop and implement strategies to optimize route planning, resulting in improved delivery efficiency and cost savings.

• Successfully resolve/ customer complaints and issues, ensuring high levels of customer satisfaction and repeat business.

• Responsible for supervising the receiving, warehouse, and shipping of product in a manner consistent with branch service and cost objectives. ZMetropolis: November 2019 – March 2021

Project manager

• Scheduled and supervised workers at multiple residential projects.

• Delegated duties to teams responsible for specific renovations.

• Assisted workers with demolition and removal.

• Planned and arranged activities to be completed in time with project expectations. FedEx: February 2014 – October 2019

Package Handler / Driver

• Perform freight handling using appropriately motorized and manual equipment, including but not limited to forklift, pallet jack, and hand truck.

• Loaded and unloaded cargo from trucks, trailers, and containers.

• Operate company vehicles, such as straight trucks to connect service centers, and deliver freight to customers.

• Perform vehicle inspections before and after each route. Bloomingdales: January 2014 to November 2016

Manager

• Lead the sales floor to deliver excellent customer experiences and build loyal client relationships.

• Uphold inventory accuracy and controls in the store.

• Measure and monitor sales performance, taking action to improve business performance when needed.

• Ensure all necessary re-stocking, floor moves, signing are completed. EDUCATION

Baruch College

Taft High School – High school diploma

Contact this candidate