Customer Service Food

CHARLENNE OLIHA

Minneapolis, MN ************@******.***

OBJECTIVE

Motivated and dependable high school graduate with experience in customer service, food service, and freelance work. Proven ability to thrive in fast-paced environments, communicate effectively, and work well in team settings. Seeking an opportunity to further develop professional skills while contributing to a supportive team.

EXPERIENCE

Server / Host / Kitchen Assistant – Full Tilt Tavern, Minneapolis, MN (March 2024 – July 2024)

• • Greeted guests, took orders, and delivered excellent service in a lively tavern environment

• • Maintained a clean and organized dining and kitchen space

• • Worked closely with kitchen and bar staff to manage customer flow and ensure smooth service Crew Member – Auntie Anne’s, Minneapolis, MN (July 2023 – January 2024)

• • Prepared and baked pretzels according to store standards

• • Handled customer transactions efficiently and accurately

• • Kept workstations clean and helped with store closing tasks Team Member (Sales Floor / Cashier) – Target, Minneapolis, MN (June 2022 – May 2023)

• • Assisted guests with locating products and completed sales transactions

• • Maintained stocked and organized merchandise on the sales floor

• • Supported inventory and seasonal product transitions Play Attendant / Guest Services – Playsium, Minneapolis, MN (February 2022 – May 2022)

• • Supervised children in recreational play areas ensuring safety at all times

• • Assisted with event setups and checked in guests

• • Maintained cleanliness and organized play spaces Crew Member / Pizza Maker – Little Caesars, Minneapolis, MN (October 2021 – February 2022)

• • Prepared pizza and food items to order

• • Operated the register and completed orders quickly and accurately

• • Maintained cleanliness of kitchen and front counter Freelancer (Creative / Task-Based Services) – Freelance Work, Minneapolis, MN (2021 – Present)

• • Provided services such as babysitting, digital art, and tutoring

• • Managed client communication, scheduling, and task delivery independently

• • Built a reputation for being reliable and detail-oriented SKILLS

• • Customer Service & POS Systems

• • Fast Food & Kitchen Operations

• • Time Management & Multitasking

• • Teamwork & Communication

• • Basic Digital Tools (Google Docs, Canva, etc.)

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