Information Technology Systems Analyst

*********@*****.*** QUINCY, FL ***** WWW: Bold Profile Expected in Jan 2027

Bachelor of Science: Information Technology

Florida Agricultural And Mechanical College For Ne Tallahassee, FL Jan 2012

High School Diploma

NewEastern Academy Gainesville, FL

Jun 2009

Associate of Arts: Information Technology

University of Phoenix Tempe, AZ

Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability. Experienced business and systems analyst with 1 years of IT experience with emphasis in school. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills. Recent graduate with degree in Information Technology. Dedicated, responsible and detail-oriented with valuable combination of analytical and creative abilities to improve processes and productivity. Excellent team player with strong interpersonal communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.

• Achieved [Result] through effectively helping with [Task]. EDUCATION

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

• Documented and resolved [Issue] which led to [Results].

• Achieved [Result] by completing [Task] with accuracy and efficiency.

• Resolved product issue through consumer testing.

• Data Analysis

• Trademark Law

• Biotechnology Regulation

• Mobile Application Development

• Project Management

• Application Support

• Information Security

• Blockchain Technology

• Artificial Intelligence

• Computer Vision

• Data Center Operations

• Hardware Troubleshooting

• Internet of Things

• VoIP Systems

• System Administration

• Performance Monitoring

• Cloud Computing

• Operating Systems Expertise

• Virtual Reality

• IT Asset Management

• IT Infrastructure Management

• End-User Support

• User Requirements

• Diagnostic Tools

• Equipment Configuration

• Technical Documentation

• Requirements Gathering

• System Upgrades

• Incident Response

• Server Management

• Natural Language Processing

• Database Management

• Technical Support

• System Maintenance

Jan 2022 - Current

Regulatory Specialist

Department Of Health -

Tallahassee, FL

Prepared and submitted regulatory file applications and supporting documentation.

•

Performed and documented quality control checks to maintain compliance with company initiatives.

•

Prioritized project-related tasks to efficiently complete essential tasks.

•

• Recommended improvements to processes.

Interpreted regulatory rules or rule changes and

communicated with others through corporate policies and procedures.

•

• Received, researched and resolved consumer inquiries. Jul 2020 - Sep 2020

Document Prep Clerk

API Image - Tallahassee, FL

Provided quality clerical support through data entry, document management, email correspondence, and

overseeing operation of office equipment.

•

Interacted with customers by phone, email, or in-person to provide information.

•

Maintained filing system and organized customer

documents for easy retrieval of information.

•

Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

•

SKILLS

WORK HISTORY

Utilized office management software to record and

track customer information.

•

Processed incoming and outgoing mail and packages

according to established procedures.

•

Edited documents to keep company materials free of grammar errors.

•

Managed incoming correspondence to enhance

employee performance and reduce time spent on

processing and responding.

•

Informed and supported business leaders through

consistent communication and administrative support duties.

•

Jul 2019 - Jul 2020

Companion Sitter

Capital Regional Medical Center -

Tallahassee

Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal

grooming.

•

Assisted with daily living activities, running errands, and household chores.

•

Liaised with key accounts to deliver targeted

administrative household support.

•

Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

•

Jan 2016 - Sep 2018

Personal In-Home Caregiver

GT INDEPENDENCE - Tallahassee,

FL

• Administered medication as directed by physician. Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility

restrictions.

•

Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

•

Provided transportation and appointments

management.

•

Recorded status and duties completed in logbooks for management.

•

Feb 2013 - Jan 2016

Human Worker II

FLORIDA STATE HOSPITAL -

Chattahoochee, FL

Performed scheduled patient safety checks and

documented results to establish patients' well-being.

•

Applied de-escalation and limit-setting techniques to promote patient cooperation.

•

Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical

personnel.

•

Developed and maintained positive relationships with clients to create safe and supportive environment.

•

Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.

•

Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to

•

complete intervention.

Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.

•

Facilitated group therapy sessions to help clients develop coping strategies and social skills.

•

Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.

•

Communicated with clients to assess mental health

needs and develop individualized treatment plans.

•

• Charted on each patient daily.

• Administered patient medications and tracked dosages. Spanish

Elementary

LANGUAGES

Contact this candidate