Customer Service Social Media
Resume:
Warren Parker
● St. Paul, Minnesota 55130
******@******.***
Professional summary
Hardworking and passionate job seeker with strong organizational skills eager to learn new things.
SKILLS
● Problem Analysis
● Payment transactions
● Maintaining Clean Work Areas
● Active Listening
● Critical Thinking
● Proficiency in German language spoken and written
● Customer service
● Inventory management
● Proficiency with PoS software
● Experience with industrial espresso machines and knowledge of all traditional espresso drinks components
● Experience with microsoft, google and apple office ecosystems
● Market analysis
● Basic programing literacy with primarily python
● Proficient in photography using dslr cameras
● Raw image editing and correction
● graphic design using open source software like linearity curve
● Market analysis
● Inventory and financial bookkeeping
● Social media marketing and advertising
● Online customer service through live chats and email correspondence EXPERIENCE
Sebastian joes, Lowrey hill -counter
March 2025 - current
● Make and serve customers ice cream, pastries, espresso and other coffee drinks.
● Calculate and collect payments from customers
● Organize work area and restock as needed
● Close the store: cleaning floors and surfaces,cleaning espresso machines and other appliances
eBay, Remote -Sole Proprietor
January 2025 - current
● Creating product listings with captivating images and titles with in-depth descriptions
● Product and market analysis
● Inventory and financial book keeping using .csv documents and accounting software including the zoho ecosystem
● social media marketing and advertising campaigns
● Managing promotional deals to maximize user interest
● Logo and marketing material design through various rastor and vector editing software
● Customer support over email and live chat correspondence Twinhiem, St. Paul -Registration/Game Master
June 2019 - October 2022
● Explained company policies, game rules and safety requirements.
● Kept game and party rooms clean and neat for next guests.
● Worked registration for events with 100-200 guests.
● Communicated with guests and kept them engaged in the event.
● Organized and ran games for participants
Troop 3001, Minneapolis - Boy Scouts of America
May 2018 - August 2022
● Participated in community outreach opportunities such as cleaning up neighborhood blocks and supporting local foster care initiatives
● Gained experience in sales and customer service through fundraisers and other events
● Experience in first aid and life saving
● Experience with camping and wilderness survival
● Leadership and team building experience
EDUCATION
High school diploma with 3.2 gpa
Saint Paul Conservatory for Performing Artists, St. Paul 2021 - 2022
MTS Charter School, Minneapolis
2022-2025
Augsburg University, Minneapolis
2025-current
Studying computer science
Languages
German(advanced)
English(fluent)
Contact this candidate