Senior Human Resources Business Partner
Resume:
JEFF CLARK
SUMMARY OF QUALIFICATIONS
Over 20 years of demonstrated human resources excellence with experience in training needs analysis, training program development and design, system implementation, re- cruiting, interviewing and retention, compensation management, management develop- ment and communications.
A strategic partner to the business that drives operational success through organizational design, acting as a change leader and influencing leaders at the VP and CEO level. SKILLS AND ABILITIES
The ability to create systems and simplify processes while garnering support of other de- partments to drive the results of the organization. A problem solver with a keen eye for the overall affect of the business. A communicator who can speak and relate on a one-on
-one level with everyone from the custodian to the Chief Executive Officer, as well as, present to groups of up to 1,000 attendees.
A sales person who can create buy in for concepts and ideas. I can ‘get stuff done’ wheth- er through the team or individually.
EDUCATION
Cornell University - Certificate in Strategic Human Resources Leadership - 2023 EXPERIENCE
Ultra Clean Technology March 2024 - Present
Senior Human Resources Business Partner
• Responsible for the HR function within 3 states (Arizona, Colorado and Maine), sup- porting over 300 team members, 2 Directors of Operations and 1 Senior Director of Operations.
• Responsible for HR support for corporate roles located in India and Malaysia. Key Successes:
• Collaborate with senior leadership and business operations teams to develop and convey assigned locations people asset strategies.
• Created a comprehensive training plan to ensure cross-training amongst all employ- ees within the locations. This resulted in a reduction of overtime by 67%.
• Created a consistent and fair employee appreciation process to recognize new hires, birthdays, anniversaries, and personal milestones.
• Manage updates in policies based on Federal, State and local labor and wage laws for the United States and Canada.
• Reduced turnover by 18%.
*********@*****.***
www.linkedin.com/in/
jeff-clark-hrandtraining
• Multi State, Multi Location
• Employee Relations
• Compensation Analysis
• OSHA
• Benefits
• Talent Acquisition
• FMLA and ACA
• Training and Development
• Worker’s Compensation
• Leave Management
• Federal, State and Local
Labor Laws
• Multi-state
• Manufacturing, Sales,
Distribution & Retail
SKILLS AND ABILITIES
Bagel Brands March 2020 - March 2024
Manager, People Business Partner
• Responsible for the HR function within 7 states including California, supporting over 200 locations, 2,800 team members, 19 District Managers and 2 Directors of Opera- tions.
Key Successes:
• Created a succession planning program resulting in over 60 internal promotions and reduced team member turnover from 130% to 100% and General Manager turnover from 35% to 15%.
• Created and implemented a Team Member Handbook for use throughout the organi- zation.
• Selected and implemented a new Code of Conduct and Ethics Reporting hotline for use by all locations.
• Created and implemented a Performance Review process for use throughout the organization.
State of Arizona, DES October 2018 - March 2020
Deputy Director of Talent
• Responsible for the overall Talent Management function with a staff of 35 Talent Ac- quisition Managers and Specialists.
Key Successes:
• Implemented an aggressive market penetration plan resulting in attendance at 97 hiring events through the first 6-months of 2019. Resulting in interactions with over 5000 potential candidates.
• Migrated 7 various hiring practices within the agency to one streamlined process.
• Created materials for distribution at hiring events and throughout the community.
• Created and implemented an internship program for use throughout the agency re- sulting in 16 internship placements during the initial introduction.
• Created a streamlined process for the approval of hires throughout the agency.
• Created a regionalized model of talent acquisition to better serve our markets within the state.
Kona Grill, Inc. January 2017 - October 2018
Senior HR Manager
• Responsible for the overall Human Resources function with a staff of one Human Re- sources Business Partner, one Talent Acquisition Manager and one Talent Acquisi- tion Specialist.
• Oversee the Human Resources and Recruiting responsibilities in a 23-state area and Puerto Rico with over 4000 employees.
Key Successes:
• Created job postings for each position that acts as a ‘marketing statement’ for the role and a branding strategy that creates consistency in recruiting materials.
• Reduced the number of clicks to the job postings page by 50%. Resulting in requiring less time for applicants to complete an application.
• Reduced health insurance costs by $345,000 in my first 12-months, all while adding another 100 employees to the health plan.
• Reduced workers compensation claims costs by $200,000 (versus 2016 results).
• Reduced general liability claims by approximately $250,000 (versus 2016 results).
• Overall budget savings of $1 million in 2017.
• Licensed Analyst of the
Predictive Index System
• Lean Management
(Arizona Management
System)
• OHSA 10-Hour Training in
General Industry Safety
and Health
ADDITIONAL
TRAINING RECEIVED
Admiral Beverage Corporation February 2006 – January 2017 Senior Human Resources Manager
• Responsible for the overall Human Resources function with a staff of four Human Resources Managers and one Talent Acquisition Manager.
• Oversee the Human Resources responsibilities in an eight-state region with over 2000 employees.
Key Successes:
• Developed and managed the Human Resources team annual operating plan and budget.
• Led the Human Resources team through the Family Medical Leave Act, ADAAA, ab- sence from work and alternate duty processes.
• Developed and managed the Human Resources department annual operating plan and budget.
• Streamlined policies and processes across an eight-state region to ensure compliance with all applicable state and local laws and regulations.
• Developed and led a group of independent distributor representatives to share ideas and gather input to drive the people results for the brand.
• Expanded the recruiting function to include two dedicated recruiters.
• Created a Performance Management System that incorporated a mentorship pro- gram, allowing a newer employee to be partnered with a more seasoned employee. PREVIOUS RELATED WORK HISTORY
Intercontinental Hotel Group HR Director June 2004 – February 2006 Peaberry Coffee Director of Training September 2003 – June 2004 The Hitching Post Inn Director of Food and Beverage May 2002 – September 2003
Taco John’s International Manager of Training and Education June 1996 – May 2002
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