Customer Service Personal Assistant
Resume:
Norma I. Barreiro
Clifton, NJ **011
************@*****.***
Summary
Reliable and organized professional with experience in administrative roles. Comfortable handling office tasks like managing supplies, coordinating schedules, and completing tasks efficiently. Good effective customer service skills in both English and Spanish, and staying on top of details. Capable of multitasking.
Experience
Personal Assistant- Remote Work
April 2023 - Current
● Booking flights and hotels with proper accommodations
● Managing personal and work schedules
● Keeping track of guests and guest preferences
● Conferring with staff and maintaining proper workflow
● Microsoft Office Suite Google Workspace
Metro Vein Centers- Hackensack, NJ - Medical Assistant June 2023 - June 2024
● Assist doctor with mixing medications and general assistance during procedures Filing orders and receipts to keep the office fully stocked Organizing storage closets and restocking rooms
Prepping patients with sterile protocol before the doctors procedures Making patients comfortable and less anxious in order to keep their blood pressure low during procedures.
Medical Scribing and properly filing patient medical records St. Joseph's Medical Center- Paterson, NJ - Nutrition Assistant July 2022 - May 2023
● Coordinated meal plans with nutritionist and other healthcare professionals
● Recorded individual risk factors or dietary restrictions that may have impacted meal plans
● Recorded patients caloric intake for that day and included it in their weekly dietary tracker.
● Assisted the patient in choosing their meals when allergic reactions or malnutrition were involved
2
● Maintained proper sterilization protocols
● Handled multiple phone lines and correspondence emails Clifton Public Library- Allwood Brand, Allwood, NJ - Library Page May 2021 - January 2022
● Assisted the public in use of basic technology including the self checkout
● Cleaned and repaired the libraries’ materials
● Periodically located and pulled materials for review and replacement
● Shelved and retrieved library materials for shipping or check out purposes
● Providing tutoring services for children under the age of 15 Skills
Bilingual (Spanish and English). Proficient in Microsoft applications. Proficient in EMRs including Cerner, Citrix, Kronos, and Athena. Experience in ELRs including Practicemaster and JEFIS. Experience providing care to real estate and bankruptcy clients at various law firms. WPM: 55
Education
Clifton High School, Clifton, NJ - High School Diploma September 2018- June 2022
Eastwick College- Associates
July 2024- Current
Major: Surgical Technology
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