BERNADETTE A. COOK-WATSON
* ***** ****** **. ***. 202, Baltimore, Maryland 21209
e-mail: **********@*****.*** (mobile) 667-***-**** Mobile
OBJECTIVE Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service and administrative experience in a challenging environment to achieve the corporate goals TECHNICAL
SKILLS
SKILLS &
ABILITIES
• Medical Coding and Billing.
• Microsoft 2000: Outlook, Word Processing (Windows) Excel, PowerPoint, Access, Passport-Payroll: PeopleSoft, Visioj 4.0, Lotus Notes; EERS (Employee Expenses), ADP, Winstar and Abra Suite.
• MediSoft, Amazing Charts, Billing, Coding, Filing, Referrals, Scheduling, Authorizations, Medical Records, Telephone Triage Co-Pay Collections.
• Critical Thinking, decision-making and problem solving skills.
• Dependable work history, loyal employee throughout work history.
• Team work oriented.
• Excellent communications skills, verbal, written and technical.
• Ability to handle pressure, to meet concrete deadlines and needs of employer.
• Enjoys sharing knowledge and development of others to achieve specific team goals.
• Willing to try new things and interested in improving efficiency on assigned tasks.
• Produce work that is orderly and attractive. Ensure task are completed with proficiently.
• Utilize computer software.
• Highly analytical thinking with demonstration.
• Talent for identifying, scrutinizing, improving and streamlining complex work processes.
• Computer literate performer with extensive software profile, covering a wide variety of applications.
• Proven relationship-builder with unsurpassed interpersonal skills.
• Goal driven leader who maintains a productive climate and confidently motivates, mobilizes and coaches employees to meet high performance standards.
• Seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships.
• Energetic performer consistently cited for unbridled passion for work, sunny disposition and upbeat positive attitude.
• Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
• Highly motivated self-starter who takes initiative with minimal supervision.
• Highly motivated self-starter who takes initiative with minimal supervision.
•
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BERNADETTE A. COOK-WATSON
5 Sunny Meadow Ct. Apt. 202, Baltimore, Maryland 21209 e-mail: ***************@*******.***/**********@*****.*** (mobile) 702- 423-8705 Mobile
EXPERIENCE:
April, 2008 – May, 2008 Kristensen Festenese Medical Group Las Vegas, NV Medical Biller/Coder Externship
• Performs demographics on Amazing Charts and MediSoft programs.
• Scan patient charts into Amazing Charts program.
• Posting daily charges.
• Print notes.
• Data entry of Co-pays.
• Post charges and adjustments for Providers.
• Applied payments.
2002 – December, 2006 Harbor Court Hotel Baltimore, Maryland Human Resource Administrator
• Performs a variety of clerical duties of a routine and recurring nature.
• Provide and assist in the maintenance of all employee benefits and employee records.
• Maintain clerical details for the smooth operation of the Department.
• Greet applicants.
• Input applicant data.
• Conduct application and resume verification.
• Maintains employment applications and application forms.
• Assists with coordinating employee events.
• Assists Employment Manager with preparation of new hire orientation.
• Type letters, Memos, post and distribute (employee boards).
• Maintain department binders, retain records in line with company policies. January, 1997 – December 2000(Retired) PECO Energy Company Philadelphia, PA Executive Administrative Assistant – Management & Development - Human Resource
• Provide a full range of secretarial and administrative support for 2 managers and 5 HR analysts.
• Input invoices and maintain Purchase Orders in Passport Financial Systems.
• Prepared a monthly budget report in Excel, reconcile and approve expenses for departmental company assigned credit cards.
• Reconcile all department employee expenses and input and finalize 3 department payroll.
• Implemented each department to reconcile their own payroll.
• Coordinate and schedule all departmental meetings, arrange conference calls, make all travel arrangements for 2 departments.
• Assisted Leadership Development Training Programs, ordered supplies, maintained course materials, maintained contact with internal/external vendors and facilitators, hotel arrangements, set-up classrooms and audio visual. PAGE 3
BERNADETTE A. COOK-WATSON
5 Sunny Meadow Ct. Apt. 202, Baltimore, Maryland 21209 e-mail: ***************@*******.***/**********@*****.*** (mobile) 702- 423-8705 Mobile
January, 1997 – December 2000(Retired) PECO Energy Company Philadelphia, PA Executive Administrative Assistant – Management & Development - Human Resource
(Cont.)
• Responsible for all logistics of the department such as Xerox copier, all supplies, stationary & computer/phone setup.
• Prepared presentations in Power Point word processing, and spreadsheets in Excel/
• Administered and approved vendor invoice payment, extensive interaction with external vendors, maintained a high level of quality assurance and customer satisfaction.
• Responsible for maintenance of files and corporate procedure manuals. 1990 – January, 1997 PECO Energy Company Philadelphia, PA Secretary I,II,III – Compensation Division - Human Resource
• Provide a full range of secretarial Compensation Division, promoted to Secretary III during this period.
1987 – 1990 PECO Energy Company Philadelphia, PA
Secretary Assistant - Personnel Administration - Human Resource
• Organize and distributed incoming mail within the division.
• Assisted personnel administration staff of 9 and maintained personnel files TRAINING
COURSES:
• Effective Communication
• Critical Thinking
• Conflict Management
• Project Management
EDUCATION:
Nevada Career Institute – 2007 – 2008
Computer Communications Institute –1983
Morgan State College – 1969 – 1971
St. Frances Academy – 1965 - 1969
AWARDS:
• Employee of the Month – April, 2004 (Harbor Court Hotel)
• Employee of the Year – December, 2004 (Harbor Court Hotel)
• Nevada Career Institute Perfect Attendance – 2007 – 2008 References: Available upon Request
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BERNADETTE A. COOK-WATSON
5 Sunny Meadow Ct. Apt. 202, Baltimore, Maryland 21209 e-mail: ***************@*******.***/**********@*****.*** (mobile) 702- 423-8705 Mobile