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Medical Records Human Resource

Location:
Baltimore, MD
Posted:
August 06, 2025

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Resume:

BERNADETTE A. COOK-WATSON

* ***** ****** **. ***. 202, Baltimore, Maryland 21209

e-mail: **********@*****.*** (mobile) 667-***-**** Mobile

OBJECTIVE Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service and administrative experience in a challenging environment to achieve the corporate goals TECHNICAL

SKILLS

SKILLS &

ABILITIES

• Medical Coding and Billing.

• Microsoft 2000: Outlook, Word Processing (Windows) Excel, PowerPoint, Access, Passport-Payroll: PeopleSoft, Visioj 4.0, Lotus Notes; EERS (Employee Expenses), ADP, Winstar and Abra Suite.

• MediSoft, Amazing Charts, Billing, Coding, Filing, Referrals, Scheduling, Authorizations, Medical Records, Telephone Triage Co-Pay Collections.

• Critical Thinking, decision-making and problem solving skills.

• Dependable work history, loyal employee throughout work history.

• Team work oriented.

• Excellent communications skills, verbal, written and technical.

• Ability to handle pressure, to meet concrete deadlines and needs of employer.

• Enjoys sharing knowledge and development of others to achieve specific team goals.

• Willing to try new things and interested in improving efficiency on assigned tasks.

• Produce work that is orderly and attractive. Ensure task are completed with proficiently.

• Utilize computer software.

• Highly analytical thinking with demonstration.

• Talent for identifying, scrutinizing, improving and streamlining complex work processes.

• Computer literate performer with extensive software profile, covering a wide variety of applications.

• Proven relationship-builder with unsurpassed interpersonal skills.

• Goal driven leader who maintains a productive climate and confidently motivates, mobilizes and coaches employees to meet high performance standards.

• Seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships.

• Energetic performer consistently cited for unbridled passion for work, sunny disposition and upbeat positive attitude.

• Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.

• Highly motivated self-starter who takes initiative with minimal supervision.

• Highly motivated self-starter who takes initiative with minimal supervision.

PAGE 2

BERNADETTE A. COOK-WATSON

5 Sunny Meadow Ct. Apt. 202, Baltimore, Maryland 21209 e-mail: ***************@*******.***/**********@*****.*** (mobile) 702- 423-8705 Mobile

EXPERIENCE:

April, 2008 – May, 2008 Kristensen Festenese Medical Group Las Vegas, NV Medical Biller/Coder Externship

• Performs demographics on Amazing Charts and MediSoft programs.

• Scan patient charts into Amazing Charts program.

• Posting daily charges.

• Print notes.

• Data entry of Co-pays.

• Post charges and adjustments for Providers.

• Applied payments.

2002 – December, 2006 Harbor Court Hotel Baltimore, Maryland Human Resource Administrator

• Performs a variety of clerical duties of a routine and recurring nature.

• Provide and assist in the maintenance of all employee benefits and employee records.

• Maintain clerical details for the smooth operation of the Department.

• Greet applicants.

• Input applicant data.

• Conduct application and resume verification.

• Maintains employment applications and application forms.

• Assists with coordinating employee events.

• Assists Employment Manager with preparation of new hire orientation.

• Type letters, Memos, post and distribute (employee boards).

• Maintain department binders, retain records in line with company policies. January, 1997 – December 2000(Retired) PECO Energy Company Philadelphia, PA Executive Administrative Assistant – Management & Development - Human Resource

• Provide a full range of secretarial and administrative support for 2 managers and 5 HR analysts.

• Input invoices and maintain Purchase Orders in Passport Financial Systems.

• Prepared a monthly budget report in Excel, reconcile and approve expenses for departmental company assigned credit cards.

• Reconcile all department employee expenses and input and finalize 3 department payroll.

• Implemented each department to reconcile their own payroll.

• Coordinate and schedule all departmental meetings, arrange conference calls, make all travel arrangements for 2 departments.

• Assisted Leadership Development Training Programs, ordered supplies, maintained course materials, maintained contact with internal/external vendors and facilitators, hotel arrangements, set-up classrooms and audio visual. PAGE 3

BERNADETTE A. COOK-WATSON

5 Sunny Meadow Ct. Apt. 202, Baltimore, Maryland 21209 e-mail: ***************@*******.***/**********@*****.*** (mobile) 702- 423-8705 Mobile

January, 1997 – December 2000(Retired) PECO Energy Company Philadelphia, PA Executive Administrative Assistant – Management & Development - Human Resource

(Cont.)

• Responsible for all logistics of the department such as Xerox copier, all supplies, stationary & computer/phone setup.

• Prepared presentations in Power Point word processing, and spreadsheets in Excel/

• Administered and approved vendor invoice payment, extensive interaction with external vendors, maintained a high level of quality assurance and customer satisfaction.

• Responsible for maintenance of files and corporate procedure manuals. 1990 – January, 1997 PECO Energy Company Philadelphia, PA Secretary I,II,III – Compensation Division - Human Resource

• Provide a full range of secretarial Compensation Division, promoted to Secretary III during this period.

1987 – 1990 PECO Energy Company Philadelphia, PA

Secretary Assistant - Personnel Administration - Human Resource

• Organize and distributed incoming mail within the division.

• Assisted personnel administration staff of 9 and maintained personnel files TRAINING

COURSES:

• Effective Communication

• Critical Thinking

• Conflict Management

• Project Management

EDUCATION:

Nevada Career Institute – 2007 – 2008

Computer Communications Institute –1983

Morgan State College – 1969 – 1971

St. Frances Academy – 1965 - 1969

AWARDS:

• Employee of the Month – April, 2004 (Harbor Court Hotel)

• Employee of the Year – December, 2004 (Harbor Court Hotel)

• Nevada Career Institute Perfect Attendance – 2007 – 2008 References: Available upon Request

PAGE 4

BERNADETTE A. COOK-WATSON

5 Sunny Meadow Ct. Apt. 202, Baltimore, Maryland 21209 e-mail: ***************@*******.***/**********@*****.*** (mobile) 702- 423-8705 Mobile



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