Customer Service Supply Chain
Resume:
Rachael Davis
PROFESSIONAL PROFILE
Goal driven professional with extensive experience in retail, merchandising operations & store layout. A true team player who maintains a focused and positive atmosphere. Seeking a position in which my leadership skills, diverse experience in cross-functional partnerships, and problem solving mixed with over a decade of corporate retail experience will ensure a winning outcome.
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PROFESSIONAL EXPERIENCE
Account Operations Associate
Winston Retail New York, NY
July 2022 - July 2025
Primary operational point of contact for Walmart Retail accounts.
Review and reconcile invoices
Support retail compliance by ensuring all operational processes meet vendor guidelines.
Work cross functionally with supply chain, customer service, and finance to ensure client satisfaction
Reporting and analysis weekly for internal and external stakeholders.
Analyze data to support account success.
Visual Merchandiser
Winston Retail New York, NY
August 2021- July 2022
Responsible for ensuring the execution of the presentation and plans of merchandise and priorities for assigned department.
Accurately process and prepare merchandise for the sales floor in accordance to company procedures and standards.
Maintaining schedules, filing documents, solving customer issues, ordering merchandise, processing orders, managing promotional activities, and adhering to organizational policies.
Floor Plan Specialist II
Walmart Stores Inc. Bentonville, AR
December 2013 – February 2021
Research, analyze, and develop resolution recommendations for store concerns
Analyze store performance and recommend category space to optimize sales
Manage execution of floor plans while complying with merchandising strategy
Maintain accuracy by documenting and resolving inconsistencies
Lead relay teams for multiple strategies simultaneously
Develop and maintain up to 32k store specific floorplans annually
Assign modular traits coordinating with project space allocations
Drive efficiency by process innovation and documenting best practices
Developed action plans for merchandising strategies
13658 Rocky Dell Hollow Rd. Gravette AR, 72736
RECOGNITION
Wal Mart Associate of the Quarter 2017
Wal Mart Associate of the Month 2017
EDUCATION
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Bentonville High School
2006
SKILLS
Excel
Research and Development
Sales Analysis
Execution Plans
Microsoft Office
Data Entry and Documentation
Training/Development
Customer Service
Problem Solving
Reasoning/Creativity
JDA Space & Floor Planning
AutoCAD ROC
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