Quality Assurance Data Entry

Results-oriented Records Management Specialist with over twenty years of experience supporting the U.S. Environmental Protection Agency (EPA) and working with proprietary record-keeping database systems. Proven expertise in managing and organizing complex data with accuracy and confidentiality, including extensive use of the Federal Docket Management System (FDMS). Highly skilled in identifying, classifying, and processing sensitive documents in compliance with federal standards, including handling Confidential Business Information (CBI) and copyrighted materials.

Demonstrated strengths in quality assurance, information tracking, document conversion, and redaction procedures. Recognized for maintaining data integrity, promptly addressing issues that affect content or timelines, and ensuring seamless workflow across multiple program offices. Adept at reconciling communications, indexing large volumes of information, and coordinating document distribution strategically. Known for being analytic, organized, and goal-oriented, with strong conceptual and problem-solving abilities.

PROFESSIONAL EMPLOYMENT

Task Order Manager/ Records Information Manager III

Arctic Slope Regional Corporation Aerospace/Agile Decision Systems

Greenbelt, Maryland

2001 - 4/2025

Directed operations of the U.S. EPA’s IRIS Hotline, Submission Desk, and Reading Room, ensuring compliance with federal records policies and timely stakeholder engagement across multiple communication platforms.

Supervised and provided leadership to a multidisciplinary IRIS team, including a Technical Information Specialist and a Toxicologist; delegated responsibilities and monitored performance in support of EPA program objectives.

Oversaw the maintenance and continuous improvement of the IRIS database and document repositories, ensuring data integrity, version control, and adherence to EPA information governance standards.

Managed data entry workflows within the Federal Docket Management System (FDMS), ensuring strict compliance with agency protocols for formatting, metadata, and document accessibility (PDF).

Exercised expert-level records management by screening and classifying incoming docket materials for Confidential Business Information (CBI) and copyright status, escalating issues in alignment with agency procedures.

Streamlined electronic records processing by reconciling program office mailboxes, importing and indexing public comments, and ensuring proper routing of sensitive documents for internal review.

Led document quality assurance, including redaction review, digital conversion of non-standard formats, issue tracking, and reporting of data entry metrics in support of program transparency and audit readiness.

Arctic Slope Regional Corporation Aerospace

Greenbelt, Maryland

2000-2001

Armstrong Data Services

McLean, Virginia

2000

Task Order Manager IV

Managed the U.S. Environmental Protection Agency’s Office of Pesticide Programs (OPP) Public Regulatory Docket, ensuring compliance with federal records and regulatory guidelines.

Oversaw the creation, opening, and ongoing maintenance of official agency dockets as announced in the Federal Register, guaranteeing accuracy, transparency, and public accessibility.

Developed and distributed comprehensive weekly and monthly product assurance plans and docket status reports to ensure timely project tracking and program accountability.

Coordinated and fulfilled Freedom of Information Act (FOIA) requests with precision and discretion, adhering to statutory deadlines and confidentiality protocols.

Served as a key liaison with the Director of Program Operations (DOPO) and Branch Chief, providing updates, addressing escalations, and supporting regulatory planning.

Delivered responsive and knowledgeable customer service to EPA staff, contractors, and members of the public, ensuring consistent access to regulatory information and support.

Arctic Slope Regional Corporation Aerospace

Greenbelt, Maryland

1998-2000

Records Specialist I

Oversaw daily operations of the Document Disposition Unit within the EPA’s Confidential Business Information Center (CBIC), ensuring secure handling, storage, and lifecycle management of sensitive materials.

Maintained and regularly updated the CBIC Retirement Database, supporting internal research requests and facilitating accurate retrieval of archived records.

Utilized the Confidential Business Information Tracking System (CBTIS) to monitor, log, and track sensitive records throughout their lifecycle, ensuring compliance with EPA’s records retention and confidentiality policies.

Armstrong Data Services

Arlington, Virginia 1995-1998

Labat-Anderson, Inc.

McLean, Virginia

1994-1995

Records Specialist II

Maintained and systematically organized the EPA’s Confidential Business Information Center (CBIC) collection of microfiche and paper records, including indexing, duplicating, and preserving sensitive records by federal guidelines.

Administered an automated records logging system to track the status of retired records, including accurate data entry, disposition updates, report generation, routine system backups, and technical troubleshooting to ensure system integrity.

Processed and prepared federal records for transfer to the Federal Records Center (FRC), completing transmittal and receipt forms, verifying record inventories, and coordinating secure shipments in compliance with NARA regulations and EPA procedures.

TECHNOLOGY

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Federal Docket Management System (FDMS)

Confidential Business Information Tracking System (CBTIS), Records Logging & Retirement Databases

PDF Conversion & Redaction Tools, FOIA Processing Systems, Document Management & Archiving

Data Entry & Quality Assurance

EDUCATION

Bachelor of Business Administration

Fort Valley State College

Fort Valley, Georgia

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