Medical Assistant Office
Resume:
Stephanie Carr
Seminole, FL *****
***********@*****.***
Work Experience
Registered Behavioral Technician (RBT)
Hopebridge-Saint Petersburg, FL
March 2025 to Present
• Provided one-on-one therapy sessions using evidence-based techniques such as Applied Behavior Analysis (ABA) to teach adaptive skills and reduce problem behaviors
• Implemented behavior intervention plans for clients with autism spectrum disorder, resulting in significant improvements in social and communication skills
• Monitored client progress through data collection and analysis, making adjustments to treatment plans as needed for optimal outcomes
• Maintained accurate documentation of therapy sessions, progress notes, behavior data sheets, incident reports, etc., ensuring compliance with legal requirements Paraprofessional/ Behavioral Tech.
Richard L. Sanders
December 2023 to April 2024
• Worked directly on the behavior team
• Provided one-on-one support to students in implementing behavior intervention plans
• Implemented positive reinforcement strategies to promote appropriate behaviors and social skills development
• Participated in team meetings to discuss student progress, share insights, and develop effective intervention strategies
• Assisted in crisis management situations by applying de-escalation techniques learned through specialized training programs
Intake Coordinator/Office Manager
Adjuva Home Health
July 2022 to June 2023
• Conducted comprehensive patient intake interviews to gather medical history, symptoms, and current medications
• Verified insurance coverage and obtained necessary authorizations for medical procedures
• Scheduled appointments, coordinated referrals, and managed patient flow in a fast-paced healthcare setting
• Collaborated with physicians and nurses to ensure timely delivery of quality care to patients
• Developed training materials for new intake specialists to streamline the onboarding process
• Managed high call volume while maintaining excellent phone etiquette
• Assisted in the coordination of patient referrals to specialists or other healthcare providers as needed
• Developed and maintained positive relationships with patients, fostering trust and loyalty Insurance Sales Agent
AAA The Auto Club Group
January 2021 to June 2023
• Built strong relationships with clients through effective communication and personalized service
• Generated new leads and expanded client base by actively prospecting and networking within the community
• Provided accurate quotes, explained coverage options, and assisted clients in selecting suitable policies
• Managed a high volume of incoming calls, emails, and inquiries from potential customers
• Managed an extensive portfolio of accounts, ensuring timely renewals and proactive client communication
Medical Office Specialist /Medical Assistant
HCA Physician Services Group
March 2019 to January 2021
• Trained for supervisor role
• Assisted with patient check-in/out process, verifying insurance, referrals, information, and updating medical records
• Scheduled appointments for patients, ensuring efficient use of provider's time and minimizing wait times
• Prepared examination rooms by sterilizing equipment and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, and pulse rate accurately and recorded them in patients' charts
• Managed electronic health record system to input patient data accurately and maintain confidentiality of sensitive information
Server/Banquet Bartender
Harvey's 4th Street Grill
April 2012 to March 2020
• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
• Demonstrated exceptional multitasking skills during peak hours, accurately managing multiple tables and large parties
• Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Education
A.A. in Health and Human Services
SPC
August 2024 to Present
4-40, 20-44, 2-14 in P&C, Life
Florida Insurance College, Central Insurance School Diploma in Medical Assistant w/ Basic X-Ray
Lincoln Technical Institute
January 2008 to December 2010
Skills
• Experience working with students
Certifications and Licenses
RBT Certification
First Aid Certification
Driver's License
CPR Certification
April 2025 to April 2027
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