Medical Records Administrative Assistant
Resume:
Salina Roberson
Las Vegas, Nevada, United States
**********@************.*******.***
Professional Summary
Dedicated and detail-oriented administrative and healthcare professional with over a decade of experience in medical records management, billing, insurance processing, HEDIS audits, and business operations. Proven ability to multitask in fast-paced environments while maintaining accuracy and compliance. Strong background in customer service, team coordination, and healthcare data abstraction.
Core Skills
HEDIS & QMRM Compliance, Medical Records & Data Abstraction, Administrative Support & Scheduling, Project Management & Reporting, Billing & Insurance Verification, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Social Media Marketing & Branding, Leadership & Small Business Operations, Excellent Written and Verbal Communication, File Audits & Record Maintenance
Professional Experience
Administrative Assistant Aetna Mercy Care Remote Jan 2025 – May 2025
Process and abstract medical records for HEDIS audits.
Utilize QMRM software and medical terminology to ensure compliance.
Manage special projects and maintain accurate Right Fax documentation.
CEO & Owner Eye Boutique Kloset Las Vegas, NV 2012 – Present
Founded and managed all aspects of boutique operations, including inventory, staff, and marketing.
Created social media content and provided personal styling services.
Coordinated and participated in local community events.
Administrative Assistant Blue Cross Blue Shield Chicago, IL Apr 2024 – Sep 2024
Scheduled meetings and organized team communications.
Managed contact databases and developed systems for tracking project deadlines.
Supported cross-functional teams with various administrative tasks.
HEDIS Admin / Medical Overreader Remote Jan 2020 – Apr 2024
Requested, reviewed, and abstracted medical records.
Assisted in data entry and report generation for quality audits.
Verified the accuracy of documentation for compliance.
Sales Processor ICU Medical Lake Forest, IL Jul 2022 – Jan 2023
Uploaded and managed distribution sales data.
Adjusted and maintained Excel spreadsheets for tracking and analysis.
Handled special projects involving data integrity and compliance.
Medical Secretary Lake Shore Gastroenterology Highland Park, IL 2006 – 2012
Scheduled patient appointments and maintained confidential medical records.
Assisted in insurance verification and billing processes.
Provided administrative support to physicians and nurses.
Sales Associate TCF National Bank Skokie, IL 2001 – 2005
Processed transactions, opened new accounts, and supported 401(k) setup.
Delivered excellent customer service and maintained balanced cash drawers.
Education
Robert Morris College – Chicago, IL (In Progress)
Business Management & Accounting
Evanston Township High School – Evanston, IL
High School Diploma
Certifications
• Microsoft Office Suite Proficiency (Word, Excel, PowerPoint, Publisher)
• Gastroenterology & Medical Terminology Training
Languages
English – Intermediate
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