Support Worker Client Care

IRENE KUTEESA

*****- ** ******, ** ********, Alberta T5B 2W8 Phone: 647-***-****

Email: ************@*****.***

SUMMARY

Prompt, courteous, and professional individual with a history of efficient immediate care to Children and Youth. Compassionate yet emotionally intelligent worker with excellent teamwork and client care. Excellent crisis management skills with the ability to maintain composure in stressful situations.

SKILLS

● Excellent Communication

● Problem-Solving Skills.

● Decision making

● Nonviolent crisis intervention

● Critical thinking

● Teamwork and collaboration

WORK EXPERIENCE

Child/Youth Support Worker (PSW) November 2023 – Present CreAtion Community Care Society

● Creates detailed treatment plans tailored to individual clients.

● Coordinates and collaborates with clinicians and other providers regarding treatment plans and strategies for intervention.

● Documents case notes and compiles daily reports to ensure transparent communication within the practice and among colleagues.

● Administers medication to individual clients.

● Supports clients with developmental disorders in activities of daily living. Community Support Worker August 2023 - Present

Pride Center of Edmonton, AB

● Maintains a supportive and comfortable atmosphere, encouraging individuals in their individuality, while complying with the company policies and procedures.

● Supports clients in cleaning and organisation.

● Attends staff meetings and any other meetings or training programs as directed by management.

● Maintains a healthy environment by performing a variety of cleaning and housekeeping. duties as required.

VOLUNTEER WORK

St. Paul’s United Church June 2023 -Present

Volunteer Outreach worker, Edmonton AB

● Launched "IN OUR DAYS," a storytelling event for seniors to share life stories in which children and family join and participate in.

● Conducts computer training, teaching essential skills like typing, email operations, and basic computer functions.

● Takes participants to community centers for exercises, swimming, and social interaction to promote community integration.

● Educates clients on Canadian citizenship rights, organizes cooking and knitting classes, and manages housekeeping duties.

English Planet School of Languages May 2013 – July 2021 Teacher, Bangkok Thailand

● Designed and implemented personalized education plans for students with diverse learning needs.

● Collaborated with fellow educators and support staff to create inclusive classrooms, ensuring that students with special needs have equal opportunities for academic and social development.

● Adapted curriculum materials to suit the specific requirements of students, employing various teaching strategies that cater to diverse learning styles within the classroom.

● Advocated for students by closely collaborating with parents, caregivers, and stakeholders, fostering positive communication channels to enhance the overall development of students with special needs.

EDUCATION AND TRAINING

Bachelor of Arts in Education – Makerere University Kampala January 2011 Certificate in Computer training – Kampala, Uganda March 2011 ADDITIONAL QUALIFICATIONS

● Work Enhancement Training

● Opioid Awareness (Metis Nation of Alberta)

● Indigenous Canada Certificate

● Restraint training

● The Suicide Prevention, Risk Assessment and Management (SPRAM) Training Program

● Home Based Care Nursing – St. John Ambulance

● First Aid and CPR (Cardiopulmonary Resuscitation)

● Intermediate First Aid with Childcare

● Trauma Informed Care

● Documentation, Licensing and Accreditation

Referees upon request

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