Team Lead Members
Resume:
L
Gabriela
Lassalle
Gabby.margo@icloud.c
om
Clarksville, TN 37042
SUMMARY
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. SKILLS
Schedule Management
Performance Improvement
Conflict Resolution
Work Planning
Coaching
People Management
EXPERIENCE
Seasonal Team Lead
Clarksville, TN
Walmart/ Sep 2015 to Current
Delegated daily tasks to team members to optimize group productivity. Monitored team progress and enforced deadlines.
Collaborated with management team to implement new work procedures or policies. Fostered positive employee relationships through communication, training and development coaching.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Followed staffing strategies to achieve production goals. Rotated through series of different stations based on team needs. Documented production levels and materials used to keep management informed. Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Created and distributed monthly, quarterly and annual reports to management regarding performance.
Automotive Team Lead
Clarksville, TN
Walmart/ Sep 2015 to Current
Monitored team progress and enforced deadlines.
Fostered positive employee relationships through communication, training and development coaching.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Followed staffing strategies to achieve production goals. Rotated through series of different stations based on team needs. Electronics Team Lead
Bridgeview, IL
Walmart/ Sep 2015 to Current
Developed and implemented strategies to ensure quality assurance of electronic products.
Provided technical guidance and support to team members on electronic product development activities.
Conducted periodic performance reviews of team members to identify areas for improvement.
Identified process improvements and developed innovative solutions for the electronics department.
Ensured compliance with safety regulations in all aspects of the electronics team's work.
Created training materials and conducted regular training sessions for new team members.
Established internal processes and procedures for tracking, testing, and troubleshooting electronic devices.
Monitored inventory levels of electronic parts and equipment to ensure availability when needed.
Generated reports related to project progress, cost estimates, budgeting, and timelines.
Assisted in resolving customer complaints related to electronic products or services. Performed root cause analysis on defective products to determine corrective action plans.
Coordinated external vendor activities related to purchasing of electronic components. Documented test results, generated reports, and provided feedback on product performance.
Front End Team Lead
Bridgeview, IL
Walmart/ Sep 2015 to Current
Developed and managed front-end development processes for web applications. Provided technical leadership, mentorship and guidance to team members. Conducted code reviews and identified areas of improvement in the existing codebase. Collaborated with other departments to ensure successful delivery of projects. Actively participated in sprint planning meetings to prioritize tasks for front-end developers.
Analyzed customer feedback data to identify opportunities for improvements in user experience.
Managed customer complaints and rectified issues to complete satisfaction. Mentored employees in management of complicated sales, complex issues and difficult customers.
Handled payment processing and provided customers with receipts and proper bills and change.
Monitored cash drawers in checkouts to verify adequate cash supply. Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Resolved customer problems by investigating issues, answering questions and building rapport.
Welcomed large volume of guests and improved overall customer service. EDUCATION AND TRAINING
High School Diploma
Amos Alonzo Stagg May 2014
Palos Hills, IL
Associate of Arts: Criminal Justice
Moraine Valley Community College
Palos Hills, IL
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