Supply Chain Administrative Assistant

Peter C. Lopez

Phone: 623-***-**** • E-mail: ***************@*****.*** • El Mirage, Arizona 85335

ADMINISTRATIVE SUPPORT

Meticulous administrative assistant with 15+ years of providing quality administrative support to senior-level executives and directors. Master of prioritization, planning, and organization. Extensive experience coordinating and overseeing presentations, meetings, special events, and projects. Problem-solving abilities with a strong background in office management, project coordination, presentation preparation, and staff training. Excellent communication and technology skills with advanced computer proficiency. Strong focus on customer service and satisfaction.

PROFESSIONAL EXPERIENCE

(Acara Solutions) – Alstom

APSYS and GSI Coordinator

March 25, 2024 – Present

Ensure the appropriate support to end-users concerning to the Supply Chain team

Train end-users for processes and GSI/Maximo

Propose upgrades and/or tools from expertise or other workshops.

Raise service tickets or required access for new end users

Drive SoD compliance within the Supply Chain function and work with central BP to ensure site requirements

Leader of Data Accuracy for supply chain and put in place usage controls, ensuring that end-users are well using the system

Drive appropriate corrective action whenever it occurs;

Animate the indicators (effectiveness metrics & KPIs) dedicated to the site Supply Chain team

Coordinate all steps of preparation and implementation process for GSI in the O&M Sites

Leader of Data Accuracy for supply chain and put in place usage controls, ensuring that end-users are well using the system

Coordinate the set up/drive data accuracy in the MRP Material Master Data into GSI/Maximo system

Ensure the initial setting and maintenance of accurate data in GSI/Maximo like min/max, reorder points, lead time etc to ensure parts supply service levels are achieved at Go-Live.

Responsible for escalating GSI system issues, in a timely manner, which requires Central management support pertaining to material.

Coordinate with APSYS central team to identify and assign direct function members.

Attending all necessary APSYS training required to perform the APSYS Leader role.

Perform monthly site APSYS assessments to ensure alignment with APSYS Function Rollout.

Report monthly Self-Assessment Scores directly to the APSYS Global Scorecard prior to deadline date.

Review each APSYS Metier to ensure consistent forward progression in line with APSYS wave requirements and initiatives.

Coordinate and lead monthly site APSYS meetings with assigned Metier function members as needed.

Weekly updates of the sites electronic APSYS Board to ensure all employees are aware of APSYS progression and 5S best practices.

Meet weekly APSYS deadlines for specific scorecard alignment and adjustments per APSYS core team recommendations.

Conduct APSYS Induction training for all current Alstom employees and New Hires.

Attending weekly, monthly APSYS Core Team meeting.

Attending APSYS quarterly Steerco Call to provide APSYS core team with site progression, data trending, implementation issues, best practices, and lessons learned.

Ensure proper APSYS document control has been created and set in place for APSYS Audit.

Provide Bi-Weekly APSYS updates to Phoenix leadership team.

State of Arizona Department of Economic Security-DDD

Administrative Assistant

November 28, 2022 – February 13, 2023

Answer phones

Assist with Fleet Management

Take meeting minutes with Google Docs

Create spreadsheets with Google Sheets

Manage workflow in Trello

Assist leadership with general office duties

Supply ordering

(Staff Logic) – State of Arizona Department of Economic Security-DAAS

Administrative Assistant

April 2022 – May 2022

Answer phones

Data entry

Assist leadership with general office duties

Supply ordering

(Staff Logic) – State of Arizona Department of Health Services

Administrative Assistant

December 2021 – March 2022

Answer phones

Process and provide digital certificates of vaccination

Assist walk-in patients with records requests

Working with ASIIS and IRRP

Allied Universal

Security Guard

May 2021 - July 2021

Patrol property as assigned

Observe and report any issues or threats to property and personnel

Document all activity and issues

Securitas Security Services

Security Guard - Flex Officer

September 2020 - October 2020

Patrol property as assigned

Observe and report any issues or threats to property and personnel

Document all activity and issues

Arizona Department of Juvenile Corrections • Community Corrections (Parole)

Administrative Assistant III

November 2019 - May 2020

Support for the Bureau Chief and leadership team.

Handle inbound phone calls.

Manage supply orders, requisitions, purchase orders, and receipts in ProcureAZ.

Manage vehicle mileage and other various reports

Prepare huddle board information

Handle incoming mail and deliveries

Prepare correspondence

Utilize Microsoft Office and Google Suite in various activities and responsibilities.

Manage drug testing supplies.

Other duties as assigned.

Arizona Department of Transportation • Executive Hearing Office

Case Management Specialist

February 2019 - May 2019

Scan and enter information into the agency database regarding hearing requests for driver's license suspensions.

Make outbound calls to attorneys, judges, and other relevant parties to the case to request or clarify information.

Utilize multiple databases, online applications, and mainframe applications to search and enter records.

Prepare correspondence to case participants regarding the status or action taken on the case.

Arizona Department of Transportation • MVD

CSR III

October 2017 - January 2019

Provide information to Arizona motorists regarding their driver's license and vehicle records via inbound phone calls

Maintain call log files

Utilize databases, online applications, and mainframes to search records.

Resolve issues with items not received (credentials and vehicle documents)

(KForce) United Services Automobile Association (USAA)

Loan Officer Associate

December 2016 - August 2017

Collect documentation from USAA members for loan applications and verify the accuracy of the information provided.

Prepare the loan file per prescribed work process flows, timelines, quality, and productivity standards.

Provide members with assistance in the collection of required loan documentation and inform members of the origination process and timelines.

Ensure the accuracy of member data entered in the loan originations system (Cadence).

Meet or exceed member expectations and target dates within the loan application process.

Perform other loan setup and originations-related tasks as requested

(Kelly Services) Arizona Department of Child Safety

Administrative Assistant

September 2016-December 2016

File DCS case files in the storage file room.

Mail letters both standard and certified.

Put together DCS investigation folders for caseworkers.

Typed DCS case notes in MS Word.

(Kelly Services) Blue Cross/Blue Shield of Arizona Advantage

Data Entry Specialist

April 2016-July 2016

Scan and upload plan documents into Fortis.

Open returned mail and verified member mailing addresses in Market Prominence.

Call members to verify mailing addresses.

Mail out various types of letters to plan members.

Research and change plan information in Impact (database).

(AppleOne) Arizona Department of Revenue

Administrative Assistant

December 2014-January 2016

Responsible for office supply inventory, ordering, and budgeting.

Improve records archive by reorganizing binders and logging every record on a spreadsheet, making searching for historical documents easier.

Prepare personnel action forms and other HR documents for processing by the HR Department.

Redesigned and revamped the IT Division Information Technology Request form; coordinated and facilitated training on the use of the new forms; took ownership of the entire information technology approval process.

Coordinate fundraising events for the IT Division (Employee Recognition and SECC).

Arizona Department of Economic Security

Lead Records Coordinator (Program Project Specialist I)

July 2011-August 2014

Serve as a team lead, handling personnel issues, supervising staff, and monitoring production.

Redact Child Protective Services documents per Arizona Revised Statute §8-807, including records requested by the media about high-profile child fatality and near-fatality incidents.

Communicate and coordinate public records responses with the Attorney General's Office.

Procure, sort, and scan CPS case files in preparation for digital redaction.

Developed training materials, desk aides, and other support documents for use in training staff throughout the state of Arizona; developed training procedures and facilitated training of more than 100 staff statewide.

EDUCATION

Coconino County Community College • Flagstaff, AZ • 1994-1995, No Degree

Princeton University • Princeton, NJ • 1992-1993, No Degree

Trevor G Browne High School • Phoenix, AZ • 1988-1992, Graduated with a Diploma

TECHNICAL SKILLS

Advanced:

Microsoft Office (Word, Excel, PowerPoint, Publisher, Visio) • Adobe Acrobat Pro • Hyland OnBase • State of Arizona (Google Suite, CHILDS, FMCS, ASIIS, IRRP, ProcureAZ) • Low to high volume copiers, printers, and scanners (standard user and maintenance) • Audio-Visual equipment configuration and operation

Intermediate:

Small office LAN configuration • Adobe Photoshop • Lotus Notes • QuickBooks • Microsoft Access • Mac OS

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