Customer Service Data Entry

DeAnn Turnupseed

559-***-**** ********@******.*** 18 N Martin St, Porterville, CA 93257

SUMMARY

Hard working and self motivated individual with over 20 years of experience in providing great customer service. Dedicated employee has obtained a wide variety of skills and possesses a strong desire to provide great customer service and ensure positive relations for future business.

SKILLS

•Customer Service

•Organizational Skills

•Bookkeeping

•Data Entry typing 10-Key

•Office Procedures

•Inventory Control

•Store Management

•Employee Supervision

•Time Management

•profit & loss reconciliation

EXPERIENCE

Office Assistant Duncan Wholesale January 2013 -February 2024

Porterville, Califormia

•I answered phone calls and welcomed visitors to the office.

•Checked office supply levels, anticipated needs, and placed orders for appropriate stock levels.

•Collected and coded various documents to prepare for filing, storage, and processing.

•Conducted office inventory checks and requested restocking of supplies.

•I answered telephones, directed calls, and took messages.

Night Auditor, Accor International, June 2008 - July 2011

Porterville California

•Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.

•Managed late check-ins and provided information on amenities, including dining, spa hours and room service.

•Performed balance procedures for hotel accounts and resolved discrepancies.

• Calculate totals, check figures, and correct problems with physical and digital files.

Assistant Store Manager, Music Trend, August 1997 - December 2008

Hanford California

•Supervised cashiers in processing credit, debit, and cash payments to streamline sales.

•Handled scheduling for store shifts to achieve adequate staffing.

•Oversaw aspects of maintenance, inventory, and daily activity management.

•Checked monthly sales and performance reports to support operational planning and strategic decision-making.

•Completed thorough opening, closing and shift change functions to maintain operational standards each day.

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