Office Manager / Executive Assistant / Event Coordinator

Yves Bertrand B.

*************@*****.***

WhatsApp: +1-343-***-****

PROFESSIONAL SUMMARY

Bilingual (English/French) executive assistant and office manager with over 8 years of experience supporting senior management in high-level administrative, coordination, and event management roles. Proven expertise in office operations, team supervision, calendar and travel management. Additional experience in customer service and corporate sales. Holds a Bachelor’s degree in Political Science with a minor in International Development. Currently pursuing a Professional Certificate in Project Management. SPECIAL SKILLS AND ABILITIES

● Fully fluent in English, French (Language Tests Results: E.E.E for Excellent)

● 8+ years experience in office management, executive/administrative assistant roles

● 8+ years experience in event planning, logistics, promotion, marketing and sales

● Experience in writing briefing notes, speeches, meeting notes, press releases, etc.

● Experience with travel portal software (booking flights, cars & accommodations)

● Excellent organizing, planning and coordinating skills, with proven leadership skills

● Time management, interpersonal communication and conflict resolution skills

● Highly organized, disciplined and efficient; diplomatic and resourceful team leader

● English - French translation skills; composing, editing and proofreading skills ADVANCED COMPUTER SKILLS / SOFTWARE

Microsoft Word, Excel, PowerPoint, MS Outlook, OneNote/OneDrive, Google Docs, Google Suite, Zoom, MS Teams, IRIS, SAP & HRG travel/accommodation software WORK EXPERIENCE

Office Manager & Executive Assistant for the Executive Director – March 2019 – MINISTRY OF EMPLOYMENT & SOCIAL DEVELOPMENT CANADA Apprenticeship & Sectoral Initiatives Directorate (ASID) – Ottawa-Gatineau, Canada

● As the ED’s office primary point of contact, establish work priorities and deadlines

● Supervising, monitoring and training administrative staff (team of five members)

● Coordinating ED’s calendar and briefing her on meetings and day-to-day activities

● Leading team meetings; reviewing budget, presentation decks and DG’s speeches Executive Assistant to the Director General – January 2016 – February 2019 INNOVATION, SCIENCE AND ECONOMIC DEVELOPMENT CANADA Youth Employment and Skills Strategy (YESS) Branch – Ottawa, Canada

● Supported DG office by creating and managing task lists and monitoring deadlines

● Planned, organized and coordinated DG’s and team calendar activities and events Corporate Sales (Supervisor) & Customer Service Agent – Apr 2012 – Dec 2015 CANADIAN MUSEUM OF HISTORY / CANADIAN MUSEUM OF WAR

● Responded to customer inquiries via phone calls, emails in both English & French

● Processed group reservations, membership renewals and trained new sales agents PROJECT & EVENT MANAGEMENT EXPERIENCE

Consultant: Event / Project Manager – May 2011 – Dec 2018 THE AFRICAN PERSPECTIVE (TAP) MAGAZINE – Canada/Kenya

● Created event concepts and partnerships for conferences & online workshops while working closely with local community & business leaders in Canada and USA

● Coordinated concerts & tours for artists, booked flights, cars and accommodation

● Oversaw planning phases and logistics, drafted budgets, promotional material, etc. EDUCATION

● Bachelor degree in political science, with minor in international development University of Quebec (UQO), Quebec, Canada - April 2013 INTERESTS

Travel, history, culture, music & cuisine; tech and business networking, event planning, etc. References and Secret security clearance available upon request

Contact this candidate