Digital Marketing Customer Service

RAHATUL ISLAM ANTO

Lansdale, PA *****

****************@*****.***

Phone: 445-***-****

OBJECTIVE

Motivated and reliable professional with a background in content management, digital marketing, and customer service. Recently relocated to the U.S. as a permanent Resident and actively seeking entry-level or full-time opportunities in administration, marketing, customer support, or warehouse operations. Quick learner, detail-oriented, and physically fit with a strong work ethic.

PROFESSIONAL EXPERIENCE

Content Management Executive

Pickaboo.com – Dhaka, Bangladesh June 2024 – Apr 2025

- Managed product listings, descriptions, pricing, and images using Magento CMS.

- Collaborated with vendors and internal teams to ensure data accuracy via ERP software.

- Created marketing banners and participated in campaign planning.

- Gained hands-on experience with Zoho Mail, Microsoft Office, and e-commerce operations.

- Praised for fast learning and proactive support during high-traffic events. Intern – Retail Banking

Bangladesh Commerce Bank – Dhaka, Bangladesh Feb 2024 – May 2024

- Assisted customers with account services, form submissions, and general inquiries.

- Helped prepare credit records and supported the account opening process.

- Learned core customer service skills and back-office banking operations. Research Assistant (Part-Time)

North South University – Dhaka, Bangladesh Aug 2023 – Dec 2023

- Conducted survey research on green marketing with over 450 participants.

- Analyzed data using SPSS and reported findings to faculty.

- Strengthened communication and data interpretation skills. EDUCATION

Bachelor of Business Administration (Marketing)

North South University – Dhaka, Bangladesh

Expected Graduation: 2024 CGPA: 2.96 / 4.00

Higher Secondary Certificate (Business Studies)

Dhaka Commerce College – Dhaka, Bangladesh 2018

Secondary School Certificate (Business Studies)

Monipur School & College – Dhaka, Bangladesh 2016 SKILLS

- Microsoft Office Suite (Word, Excel, PowerPoint)

- Google Workspace (Docs, Sheets, Slides)

- Magento CMS, ERP Software, Zoho Mail

- Basic design with Figma

- Digital Marketing & Content Creation

- SPSS for Data Analysis

- Fluent in English and Bengali

- Strong communication, adaptability, and teamwork

- Physically fit and punctual

AVAILABILITY

- Can start immediately

- Open to part-time or full-time roles

- Prefer daytime shifts (not night shifts)

- Available on weekends if needed

Contact this candidate