Aviation Safety Program Assistant
Resume:
Carol H. Rodriguez McCalla, AL ***** **********@*********.*** 205-***-****
EMPLOYMENT OBJECTIVE:
Seeking a challenging position with a progressive organization where my strong management, leadership, administrative and technical skills will significantly contribute to their overall success.
COMPUTER SKILLS:
Microsoft Word Microsoft Excel Microsoft PowerPoint, Microsoft Outlook Microsoft Teams Desert Micro EPAS WebTA Paperless Kronos CASTLE eLMS Falcon Centera Avaya Workplace Media Player Pulse Secure FAVES
EMPLOYMENT HISTORY:
Federal Aviation Administration, Vestavia Hills, AL 05/2021 – 02/2025
Management and Program Assistant, 06/2024 – 02/2025
Identified potential and actual problems, probable causes, and provided recommendations for resolution.
Researched a variety of issues, gathered statistics and information, and reported findings for the full scope of a program or function.
Monitored, reviewed, and evaluated operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and provided recommendations to higher-level analyst(s), supervisor, or manager.
Verified completeness of controls to ensure accuracy and compliance with established procedures, guidelines, and formats.
Revised procedures, guidelines, and controls because of changes in higher-level procedures or as instructed by analyst(s) or managerial positions.
Prepared memoranda, preliminary reports, SharePoint, and charts showing findings and recommendations.
Aviation Safety Assistant, 05/2021 – 06/2024
Provided administrative and semi-technical support to the Aviation Safety Inspectors by obtaining background data, preparing reports, letters, memos with electronic signatures, graphs, and charts.
Scheduled meetings and appointments for all Aviation Inspectors and Aviation Safety Technicians.
Reviewed airman applications, filed foreign and domestic licenses, processed certificates, and maintained technical and administrative files both paper and electronic on three (3) drives.
Mailed (certified), FedEx, UPS, scanned fax to email, and programmed the copier.
Worked under the supervision of the Office Manager.
Federal Aviation Administration applications were Emergency Operations Network, Designee Management System, Centera, Falcon, eEnhanced Flight Standards Automation System, and Enforcement Information System.
Social Security Administration, Birmingham, AL 12/2019 - 10/2020
Customer Service Representative
Was responsible for processing Social Security claims, including death benefits, beneficiary claims, disability, and Social Security benefits per correct filing date.
Corrected underpayments and requested funds paid by error.
Dual screens were required for comparison of amounts, names, and Social Security numbers to verify individuals.
Tuscaloosa Veterans Affairs, Tuscaloosa, AL 12/2018 – 12/2019
Executive Secretary to the Chief of Staff
Was responsible for keeping the Chief of Staff's calendar, meetings, and timekeeping.
Logged travel, attended meetings, and took minutes.
Made agendas for meetings and transposed minutes.
Updated Center Memorandums and various other files that required signatures.
Revised all Chief of Staff files, rotating every eighteen months and keeping the last two years.
Greeted Veterans and helped them find the answers to their medical care problems.
Assisted guests who came to the Director’s Suite.
Used EPAS and VATAS, Office 365 ProPlus daily
Jefferson County Public Defender's Office, Birmingham, AL 09/2017 – 11/2018
Administrative Assistant
Provided administrative support for the Public Defender.
Effectively communicated with witnesses, clients, colleagues, and partners; called and mailed reminders to clients about appointments.
Wrote case briefs and synopses of depositions, contracts, and testimony.
Prepared and organized trial exhibits, charts, and photographs.
Conducted thorough statistical/documentary research; sourced and verified important case intelligence.
Produced, scanned and filed various legal documents such as appeals, motions, and petitions.
Preserved an updated case record system.
Answered phone calls and gave clients a status of their case, took notes/messages, and redirected calls when appropriate.
Maintained and updated inventories of contact details.
Facilitated the meeting of deadlines by keeping multiple agendas and provided timely reminders.
Used AlaFile and AlaCourt systems daily.
Matter Management/Amwaste, Sylvan Springs, AL 05/2016 – 08/2017
Administrative Accounting Assistant
Was responsible for providing financial, administrative, and services.
Ensured effective, efficient, and accurate financial and administrative operations.
Prepared batches of invoices for data entry; processed backup reports after data entry completed.
Received and verified invoices and requisitions for services.
Prepared, verified, and processed invoices and coding payment documents.
Accepted monies for disposal of debris, receipted transactions, and deposited checks in the office through Regions check reader.
Made delinquent account calls and established payment plans.
City of Hueytown, Hueytown, AL 01/2014 – 05/2016
Mayor’s Assistant
Provided administrative and clerical support to the mayor and served as the mayor’s liaison to City management.
Managed special projects; conducted research; compiled and analyzed data; studied problems and developed solutions; prepared, maintained, and distributed a variety of reports.
MILITARY SERVICE:
United States Marine Corps, Bessemer, AL
Staff Sergeant / E-6 / Active and Reserve
Motor Transport Operations Chief
Personnel/Administrative Chief
MILITARY AWARDS:
Navy Achievement Medal – Active Duty
Marine Corps Good Conduct Medal – Active Duty
Selected Marine Corps Reserve Medal
National Defense Service Medal – Active Duty
Sea Service Deployment Ribbon – Active Duty
Marine Reserve Medal
Navy Meritorious Unit Citation
Navy Unit Commendation Meritorious Mast (4) – Active Duty
Armed Forces Reserve Medal
EDUCATION:
Texas Central College, Kadena Air Force Base, Japan
General coursework
Contact this candidate