Property Manager Management

AU Anna Ustad

Harrisburg, SD ***** 402-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS Lease Renewals

Property Inspection

Collections Procedures

Effective Planning

WORK HISTORY REGIONAL PROPERTY MANAGER 07/2021 to CURRENT NLR Property Management Phoenix, AZ

Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.

Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.

Handled terminations, performance evaluations, and staff coaching to maintain top property operations.

Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.

Reviewed financial forecasts, budget, and operational goals. Inspected community common areas, apartment units, and model appearance to address problems.

Negotiated vendor contracts and presented to owners for approval. Responded to escalated resident concerns and issues and monitored resolution.

Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.

Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs. Collected and maintained careful records of rental payments and payment dates.

Kept properties in compliance with local, state and federal regulations. Promoted positive company and owner relationships through proactive attention to concerns.

OWNER/OPERATOR 04/1999 to CURRENT

Hofer Janitorial 605 Sioux Falls, SD

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Trained and motivated employees to perform daily business functions. Consulted with customers to assess needs and propose optimal solutions. Managed day-to-day business operations.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

REGIONAL PROPERTY MANAGER 03/2019 to 07/2021

Premier Real Estate Management Brookfield, WI

Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.

Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.

Handled terminations, performance evaluations, and staff coaching to maintain top property operations.

Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.

Reviewed financial forecasts, budget, and operational goals. Responded to escalated resident concerns and issues and monitored resolution.

Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs. Communicated effectively with owners, residents and on-site associates. Collected and maintained careful records of rental payments and payment dates.

Kept properties in compliance with local, state and federal regulations. Administered property-related budgets, reviewed invoices and tracked costs.

GENERAL MANAGER 09/2016 to 03/2019

Get N Go Hartford, SD

Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Developed and maintained relationships with customers and suppliers through account development.

Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

Implemented operational strategies and effectively built customer and employee loyalty.

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

RESTAURANT MANAGER 01/2013 to 06/2016

Village Inn Pancake House Bellevue, NE

Carefully interviewed, selected, trained and supervised staff. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Correctly calculated inventory and ordered appropriate supplies. Reconciled cash and credit card transactions to maintain accurate records. Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.

EDUCATION Associate Of Business Administration Business Administration And 08/2021 Management

Ashford University, San Diego, CA

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