Property Manager Front Office

Lakesha Baker

** * ***** ****** #**, New York, NY 10027 347-***-**** **********@*****.***

Summary

High performing, team player, with proven track record of improving operations, efficiency and staff/ owner/ consumer relations thereby, maximizing income/asset value while limiting Loss/ liabilities, in order to actualize or surpass company goals. Looking to join a team that will find value in the unique skills and experience, I have acquired.

Education

Associates Degree in Accounting, Minor in Business Administration College of Westchester Degree obtained January 1998. Graduating GPA: 3.8

President’s List (4.0 GPA)

Dean’s List ( 3.75 GPA)

Experience

Property Manager Wavecrest Management Team LTD Richmond Hill, NY June 2021 – Present

• Contribute to and observe property budgets.

• Manage 635 units over 11 buildings for different Owners / Developers. Oversee Maintenance staff totaling 14, comprised of Superintendents, Porters, and Handymen.

• Ensure all buildings, units and properties maintained in a manner that meet or exceed conditions required by such Regulating agencies as HPD, HCR, HUD, NYCHA, DOHMH, Subsidizing agencies such as Section 8, or Anthos, Supportive Service Providers such as Catholic Charities or ACMH, as well as respective insurance and monitoring agencies.

• Established proactive maintenance plans for building systems, fixtures, internal and external amenities.

• Established Fire / Emergency safety & response procedures, and evacuation plans for individual buildings making sure to consider and document residents with special needs / require additional assistance and individual property layout, potential challenges and risks.

Senior Portfolio Manager Advantage Property Management Services Inc. New York, NY August 2016 – May 2021

• Complete Monthly Bank Reconciliations (Portfolio properties and Management company)

• Prepare Internal and External Periodic Entity Performance Reports (Portfolio properties and Management company)

• Approve monthly payables, submit for processing. (Portfolio properties and Management company)

• Prepare and Submit Payroll using ADP and eventually Paycom (Portfolio properties and Management company)

• Prepare for and oversee external audits. (Portfolio properties and Management company)

• Work with COO to prepare required periodic tax and compliance reports. (Portfolio properties and Management company)

• Oversee/ Direct a staff of 40, including Front Office Management, Property Managers, Accounting Staff, Superintendents and porters.

• Establish / Monitor policies and procedures for each facet of organization that optimize efficiency enabling the portfolio to grow from 800 units managed to 1,300 managed in under 12 months, while improving landlord / tenant relations, overall property conditions, and transitioning from reactive to proactive Residential & Commercial property management. Executive Administrator Covington Realty Services Inc. / Kettle Contracting Inc. New York, NY October 2003 – July 2016

• Complete Monthly Bank Reconciliations for portfolio properties

• Prepare External Monthly Property Performance Reports

• Approve and process payables

• Collaborate with CPA to Prepare and submit required tax and external compliance reports for Properties and General Contracting Company owned by President.

• Act as Full charge bookkeeper including but not limited to General Ledger Maintenance, account reconciliation, billing, collections for General Contracting Company

• Prepare and Submit Payroll using ADP for General Contracting Company

• Worked alongside the President to improve upon policies and procedures to allow for seamless growth from 3 Front office employees and 6 Maintenance employees to require 7 Front office employees and 15 Maintenance employees to manage growing portfolio which expanded from roughly 125 units developed / 200 managed to approximately 300 developed / 1050 managed.)

Skills/ Experience Highlight

Yardi (CRM, Voyager), Appfolio, BJ Murray, Quickbooks, Remotelandlord, MS Office: Excel, Word, Powerpoint. Portfolio Management, Property Management, Property Development & Construction Management, CAPEX Project Management, Asset Management, Vendor Management, Staff Development & Management. Property respective Local Law Compliance, FDNY 07 Certification. Budgeting, Financial Report Writing, GL Reconciliation, Period Close Out, Forecasting, Analysis, Payroll, HR and Labor union compliance.

Certifications / Professional Classes

HUD APM Certification

LIHTC & HOME Program and Income Certification

FDNY 07 Certification

Section 8 & NYCHA HQS Inspection training,

PAC Compliance Training

Fair Housing Regulations Training

Know your obligations Training

HUD REAC / HQS Training

References Available Upon Request

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