Operations Manager Customer Service

Yonette Lyte

% 240-***-**** & ***************@*****.*** @ Brooklyn, NY 11236

PROFESSIONAL SUMMARY

Dynamic Operations Manager at Inside Out Interiors with a proven track record in team leadership and problem-solving.

Successfully enhanced customer satisfaction through effective Issue resolution and streamlined operations, fostering a

high-performing team. Expertise in implementing policies and procedures while driving efficiency across multiple

departments,

‘SKILLS

Team leadership Problem-solving Operations management _ Policies and procedures implementation

Customer service Staff management

EXPERIENCE

OPERATIONS MANAGER, Brooklyn, NY

inside Out Interiors

* Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.

* Managed the daily operations of multiple departments to maximize efficiency,

* Developed talented team, participating in hiring, coaching, and performance management processes.

REFERENCES

References available upon request

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