Customer Service Administrative Assistant

Sabrina Montoya

Denver, CO *****

************@*****.***

+1-720-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Guard (Unarmed w/ Denver Guard card)

JNA-Denver, CO

March 2024 to June 2025

Event Security Guard (unarmed)

Monitor docks, checked employee badges

Administrative Assistant

Restoration Logistics-Denver, CO

June 2024 to February 2025

• Accounts Payable

• Accounts Receivable

• Office Management

• Payroll

Unarmed Security Guard

American Guard Services-Englewood, CO

April 2023 to June 2024

• Patrolled assigned areas to deter suspicious activity

• Monitored CCTV

• Conducted daily security checks of the premise, equipment and vehicles

• Maintained accurate records and daily occurrences including shift logs Customer Service Representative

UnitedHealthcare-Denver, CO

March 2022 to February 2023

• Provide Assistance to patients and employees in navigating website, placing orders, and customer complaints

• Prioritize and organize task to efficiently accomplish service goals

• Displayed strong telephone etiquette, effective handling difficult calls

• Recognized by Management for providing exceptional customer service Education

Associate's degree in Criminal Justice

Kaplan University-Maine Campus

January 2012 to November 2014

• Homeland Security

• Criminology

• Phycology

• Crime Scene Investigation

Skills

• Microsoft Excel

• Computer skills

• Data entry

• Typing

• Customer service

• Administrative experience

• Organizational skills

• Time management

• Phone etiquette

• Accounting

• Microsoft Word

• Office experience

• Microsoft Office

• English

• Clerical experience

• Microsoft Outlook

• Front desk

Certifications and Licenses

Driver's License

Guard Card

April 2024 to April 2025

Contact this candidate