Customer Service Representative
Resume:
Carlos A. Salazar
Adrian MI *****
***********@*****.***
OBJECTIVE:
Seeking a position as a customer care representative with opportunities for advancement. HIGHLIGHTS AND QUALIFICATIONS:
• Working at my last job as a customer service representative I learned the importance of customer care.
• As a customer service representative, I learned to understand customer s needs and to resolve their issues to accomplish their satisfaction. EMPLOYMENT HISTORY:
Xerox ACS, Guatemala, Guatemala. From 08/2012 to 10/2015. Customer service representative. Create orders for customers and investigate damaged packages.
Conduent Guatemala, Guatemala City. 03/2017 to 10/2023, Customer service rep, sales and reservations for cruises and flights using AS-400, Amadeus, Sabre GDS systems. Emergency team for Cruises
AMBS Call Center, Jackson MI. 06/2024 to 03/2025. Customer Service Representative. Take calls from customers and send messages to medical facilities. EDUCATION:
• High School Diploma
Adrian High School
Adrian MI USA
• Jackson Community College, general education classes. Jackson MI USA (Lenawee Campus)
• University of Phoenix (Axia college)
Online classes (general studies classes)
HONORS AND ACTIVITIES:
• Current college and career teacher on a Sunday school class at church
• Current 8–12-year-old boys soccer coach (current league champions)
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