Project Administrator

APRIL M. WINDHAM

Racine, WI ***** • 262-***-**** • ************@*****.***

EXPERIENCE

Project Administrator (Remote)

L3Harris (Softworld), February 2025 – Current

Performs administrative support tasks including scheduling, coordinating meetings, and logistical planning

Prepares documents, spreadsheets, reports and data entry as needed

Creates and/or maintains appropriate logs, databases, inventories, filing (hard or soft copy) status reports/tracking

Maximizes office productivity and project coordination through proficient use of appropriate software applications

Maintains accurate records of service requests including customer details and request status

Assists in troubleshooting and resolving any issues or concerns raised by customers

Administrative Assistant (Hybrid)

Elkay Interior Systems, Corporate Headquarters, 241 N. Broadway, Milwaukee, WI March 2022 – November 2024

•Provided administrative support for the Information Technology Department using a high degree of autonomy and considerable judgment in the use of highly confidential and sensitive information

•Worked closely with internal teams in Finance, Human Resources, and Marketing

•Coordinated travel arrangements including airfare, lodging, car, and provided detailed trip itineraries in Concur

•Maintained and organized calendar schedules, meetings, departmental events including food order, set-up and clean-up

•Contract management – maintained records for correspondence and documentation in relation to established contracts and those in progress, attended monthly contract meeting for upcoming renewals or cancellations

•Prepared weekly Tech Talk agenda/facilitator wheel

•Utilized Epicor (ERP) to review vendors

•Communicated and presented information to stakeholders about all contract-related matters.

•Billing responsibilities included monitoring and entering all IT expenditures, setup new vendors via supplier portal, initiated purchase order requests, organized billing information, and assisted in budget administration

•On-boarded new employees with Human Resources, familiarity with SalesForce, monitored all new hire tickets and confirmed all tasks had been completed with supervising manager before closing via InvGate

Remote Executive Assistant

Apex Systems (Alliant Energy), Brookfield, WI, January 2021 – February 2022

●Remote work consisting of heavy data entry utilizing Microsoft Word and Excel used to create summaries for work done in the field on towers, monopoles, operation centers, substations, etc.

Administrative Assistant

Qure Medical, 1810 Renaissance Blvd., Sturtevant, WI, April 2019 – December 2020

•First point of contact for visitors at secured entry, screened and directed callers

•Provided administrative support including sorting mail and deliveries/updated sales via SharePoint site daily

•Supported Production Planner by ordering office and production supplies via ERP system (IQMS)

•Attended weekly shipping meetings, kept customers abreast of issues/concerns, deadlines, order tracking etc.

•Managed corporate guests and leadership calendars

•SME for Jabil/Ethicon portal for retrieving purchase orders

•Back-up support for Customer Service Representative

•Arranged for travel/hotel accommodations through Concur, as well as expense tracking/reporting

•Coordinated and scheduled catering needs for the facility

Administrative Assistant

Wisconsin Court System, Second Judicial District, 730 Wisconsin Avenue, Racine, WI, March 2015 – February 2019

•Administered the assignment and scheduling of judges within the district

•Coordinated court reporter schedules to ensure coverage of circuit courts

•Coordinated judges meetings, prepared agenda and meeting minutes

•Collected, compiled, interpreted and reported on court operational data

•Provided general administrative support to the Chief Judge and the DCA (District Court Administrator)

•Answered questions posed by court staff, attorneys, and the general public

•Verified payroll, travel vouchers, and leave slips

Technical Support Specialist

St. Camillus, 10100 W. Blue Mound Road, Wauwatosa, WI, December 2011 – February 2015

•Provided technical support to 250+ staff and residents

•Created and maintained user accounts for the St. Camillus network (Active Directory)

•Supported mobile devices (smartphones, iPads, tablets, etc.)

•Facilitated monthly technology training sessions with residents

•Prepared equipment for presentations, meetings, and webinars

Executive Assistant & Data Manager

Parents Plus, Inc., 660 E. Mason Street, Suite 100, Milwaukee, WI, June 2007 – December 2011

•Updated website

•Developed and maintained all databases/generated reports from databases/input data as needed

•Created new user accounts for the Parents Plus network (Active Directory)

•Administered telephone system (updated mailboxes/extensions, etc.)

•Provided technical support over the phone and via remote control tools to satellite offices

•Notified vendors with issues regarding equipment/network

•Supervised Administrative Assistant

•Coordinated staff and board meetings, prepared agenda and meeting minutes

•Assisted with yearly retreat/worked closely with Marketing Coordinator

EDUCATION

Master of Science Degree, Management Information Systems – Systems Security

Colorado Technical University, Colorado Springs, CO, October 2005

Bachelor of Science Degree, Management Information Technology

Cardinal Stritch University, Milwaukee, WI, May 2004

CERTIFICATIONS

OSHA Blood Borne Pathogens for Healthcare Workers (Exp 12/25)

HIPAA for Healthcare Workers (Exp 12/25)

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