Lauren Seufzer
Necedah, WI *****
****************@*****.***
Proficient administrative assistant with over 10 years of experience, specializing in problem solving, planning and administrative assistance. Proven efficiency with an ability to learn and navigate many computer software programs. Highly reliable, hardworking and well organized.
WORK EXPERIENCE
BILLING SUPPOST SPECIALIST
FED-EX FREIGHT
Mauston, WI 53948
November 2021-April 2025
Worked collaboratively with support staff to ensure SOPs were used in all aspects of billing
Processed client billing using FED-EX proprietary billing software
Create appointments for freight delivery, ensuring all deliveries were accurate and deliverable
Communicated with dispatch to ensure proper routing for city drivers
Tracked freight to keep drivers up to date with precise delivery
Answered multiline phone and directed calls accordingly
Scanned receipts into CITRIX and kept records of all outgoing packages
ADMINISTRATIVE ASSISTANT
BEAVER CREEK BUILDERS
Baraboo, WI 53913
January 2016-November 2021
Managed communications answering phones and directing calls accordingly
Scheduling and calendar management
Drafting correspondence as well as handing incoming and outgoing mail
Document and information management
Developed and maintained both electronic and physical filing systems
Tracked deadlines and facilitated communication between workers and clients
Data entry and record keeping
Handled accounts payable and receivable
Maintained office supplies e
RECEPTIONIST
DENTAL ASSOCIATES
Baraboo, WI 53913
January 2013-January 2016
Greeting patients warmly on arrival
Answering incoming calls and emails
Scheduling, canceling, and rescheduling patients’ appointments efficiently
Patient record management, ensuring health history, treatment plans, and personal information was accurately recorded
Managed office inventory and supplies
Keyholder
The Cosmetic Company Store-Estee Lauder
January 2009-January 2013
Wisconsin Dells, WI 53965
All opening and closing procedures
Managed cash reconciliation
Ensured smooth daily operations of the retail space
Oversee POS transactions including exchanges and returns
Maintained visual merchandising standards
Displays products attractively, replenishing when needed
Provided inspirational, authentic, and personalized customer service
Coached and mentored sales associates
REFERENCES AVAILABLE UPON REQUEST