Police Officer Continuous Improvement
Resume:
Yehia
Mohamed
Serag
Eldeen
Ex. Police Officer
(brigadier)
Contact
Address
Cairo, 51123
Phone
*******@*****.***
Skills
Police management
Excellent
Military police procedures
knowledge
Excellent
Police patrol operations
Good
Police reports
Very Good
Police and fire procedures
Excellent
Job Skills Special Police
Officer License (23)
Excellent
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Experienced [Brigadier] with over [23] years of experience in [Police]. Excellent reputation for resolving problems and improving customer satisfaction. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking [security &management] position. Offering excellent communication and good judgment. Enthusiastic [manager] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [TOT] and training in [Institutes]. Motivated to learn, grow and excel in [Police stations]. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Security] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Education
1996-10
1999-07
High School Diploma Alson Language School - Cairo
Bachelor of low / Police Academy
Certifications
1999-08 Worked as police officer
1995-10 Police academy
2004-06 Human Rights
2015-05 Head of Prisons
2017-03
2019-04
Head of police stations
Camera system serve lance
2020-11 U N operation manager
2022-01
T.O.T (trainer of trainers)
Critical Thinking
Excellent
Decision-Making
Excellent
G-Suite
Excellent
Multitasking Abilities
Excellent
Teamwork and
Collaboration
Very Good
[Type] Software Proficiency
Average
Training and Development
Excellent
MS Office
Good
Attention to Detail
Excellent
Flexible and Adaptable
Very Good
Interpersonal
Communication
Very Good
Data Entry
Very Good
Organization and Time
Management
2022-08
2022-08
2022-08
2022-08
2022-08
2022-08
2022-09
OSHA GENERAL INDUSTRY SAFETY & HEALTH
OSHA CONSTRUCTION SAFETY & HEALTH
DISASTER SITE WORK
IMPLEMENTATION OF SMS SYSTEMS
RISK ASSESSOR
CERTIFIED FIRE PROTECTION SPECIALIST (CFPS)
SCAFFOLDING SUPERVISOR
Work History
2022-08 -
Current
Brigadier-General
Cairo Airport, Cairo
• Worked to maintain outstanding attendance
record, consistently arriving to work ready to start immediately.
• Participated in continuous improvement by
generating suggestions, engaging in problem-
solving activities to support teamwork.
• Onboarded new temps by entering employee
information into systems.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working
environment.
• Developed and implemented performance
improvement strategies and plans to promote
continuous improvement
• Offered friendly and efficient service to
customers, handled challenging situations with
ease
• Prepared variety of different written
communications, reports and documents
• Worked with customers to understand needs and
provide excellent service
• Exceeded goals through effective task
prioritization and great work ethic
• Carried out day-to-day duties accurately and
efficiently
Excellent
Languages
Native English
Excellent
Native Arabic
Excellent
French
Good
2020-08 -
2022-07
Colonel
Cairo Airport, Cairo
• Used Microsoft Word and other software tools to
create documents and other communications.
• Created plans and communicated deadlines to
complete projects on time.
• Developed and implemented performance
improvement strategies and plans to promote
continuous improvement.
• Actively listened to customers' requests,
confirming full understanding before addressing
concerns.
• Drove operational improvements which resulted
in savings and improved profit margins.
• Worked to maintain outstanding attendance
record, consistently arriving to work ready to start immediately.
• Demonstrated respect, friendliness and
willingness to help wherever needed.
• Offered friendly and efficient service to
customers, handled challenging situations with
ease.
• Maintained energy and enthusiasm in fast-paced
environment.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working
environment.
• Exceeded goals through effective task
prioritization and great work ethic.
• Participated in continuous improvement by
generating suggestions, engaging in problem-
solving activities to support teamwork.
• Devoted special emphasis to punctuality and
worked to maintain outstanding attendance
record.
• Collaborated with team members to achieve
target results.
• Adhered to social distancing protocols and wore
mask or face shield.
• Improved operations through consistent hard
work and dedication.
• Maintained excellent attendance record,
consistently arriving to work on time.
• Completed paperwork, recognizing
2018-08 -
2020-07
Lieutenant-Colonel
Security Directorate of New valley, Al Kharjah, WAD
• Maintained energy and enthusiasm in fast-paced
environment.
• Worked flexible hours across night, weekend and
holiday shifts.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Increased customer satisfaction by resolving
issues.
• Worked with customers to understand needs and
provide excellent service.
• Resolved problems, improved operations and
provided exceptional service.
• Prepared variety of different written
communications, reports and documents.
• Developed and implemented performance
improvement strategies and plans to promote
continuous improvement.
• Used coordination and planning skills to achieve results according to schedule.
• Identified issues, analyzed information and
provided solutions to problems.
• Monitored company inventory to keep stock
levels and databases updated.
• Completed paperwork, recognizing
discrepancies and promptly addressing for
resolution.
• Drove operational improvements which resulted
in savings and improved profit margins.
• Resolved conflicts and negotiated mutually
beneficial agreements between parties.
• Developed and maintained courteous and
effective working relationships.
2012-08 -
2018-07
Police Major
penal institution, Cairo
• Planned, scheduled and supervised work of
subordinates.
• Mitigated risks by accurately analyzing and
evaluating criminal complaints, citations and
search warrants while processing crime scenes for
district attorney and magistrate office case
preparation.
• Motivated and trained squad members to
become proficient with equipment and daily
tasks.
• Surveyed and analyzed terrain to determine
optimum equipment placement and use.
• Supervised crowds at busy events to prevent
injuries and property destruction.
• Liaised with local, state and federal regulatory agencies to streamline investigation completion.
• Eliminated process discrepancies by accurately
investigating felony-level property and violent
crimes to achieve successful prosecution rate.
• Accompanied police officers during shifts to
evaluate performance and resolve incorrect
behaviors.
• Oversaw more than criminal investigations each
year, specializing in cases.
• Evaluated case documentation submitted by
team members to check accuracy and
compliance with department policies aimed at
protecting criminal cases.
• Notified emergency personnel of incidents
requiring medical assistance and aid.
• Led shift briefings to inform officers of properties to check and individuals of note in local areas.
• Engaged with local individuals and community
leaders to discuss crime reduction strategies.
2009-08 -
2012-07
Police Major
Tourism department, Aswan
• Planned, scheduled and supervised work of
subordinates.
• Mitigated risks by accurately analyzing and
evaluating criminal complaints, citations and
search warrants while processing crime scenes for
district attorney and magistrate office case
preparation.
• Motivated and trained squad members to
become proficient with equipment and daily
tasks.
• Surveyed and analyzed terrain to determine
optimum equipment placement and use.
• Coordinated cleanup of hazardous materials to
mark areas safe or contaminated.
• Performed basic communications functions and
operated and equipment to communicate
mission objectives.
• Supervised crowds at busy events to prevent
injuries and property destruction.
• Liaised with local, state and federal regulatory agencies to streamline investigation completion.
• Eliminated process discrepancies by accurately
investigating felony-level property and violent
crimes to achieve successful prosecution rate.
• Accompanied police officers during shifts to
evaluate performance and resolve incorrect
behaviors.
• Oversaw more than criminal investigations each
year, specializing in cases.
• Decreased criminal complaints, affidavits and
search warrant errors by implemented
streamlined tactics and programs.
• Evaluated case documentation submitted by
team members to check accuracy and
compliance with department policies aimed at
protecting criminal cases.
• Led shift briefings to inform officers of properties to check and individuals of note in local areas.
• Engaged with local individuals and community
leaders to discuss crime reduction strategies.
• Conducted witness interviews and gathered
details regarding incidents to determine best
course of action.
• Patrolled assigned areas to check homes,
businesses and public roads for signs of
disturbance.
• Responded quickly to suspected bomb threats
and evacuated buildings to search for explosive
devices.
• Maintained security of local areas to perform
route clearance for visiting high-ranking officials.
• Answered emergency calls for help from citizens
and business owners.
2005-08 -
2009-07
Police Captain
Tourism Department, Sharm Elsheikh
• Inspected and oversaw functions of patrol
officers, detectives and lieutenants.
• Assigned and supervised subordinates to prevent
crime, protect life and property and enforce
laws.
• Strengthened platoon personnel combat
readiness with training.
• Liaised with government, civic and private
organizations to promote community safety.
• Scheduled and adjusted duty rosters to achieve
efficiency of department operations, functions
and actions.
• Documented incidents and arrest activities,
reviewed written reports and communicated with
subordinates to facilitate administrative follow-up.
• Examined personnel, facilities and tactics for
safety and training.
• Handled inquiries and made presentations before
various commissions and news outlets.
• Provided armed internal security to diplomatic
and consular installments worldwide to safeguard
public, classified information and equipment vital to national security.
• Investigated and resolved strategical concerns
impacting management and team direction.
• Monitored performance of employees and
established police requirements.
• Conducted interviews with suspects and retained
statements.
2004-08 -
2005-07
Police Captain
Security Directorate of Luxor, Luxor
• Inspected and oversaw functions of patrol
officers, detectives and lieutenants.
• Assigned and supervised subordinates to prevent
crime, protect life and property and enforce
laws.
• Strengthened platoon personnel combat
readiness with training.
• Liaised with government, civic and private
organizations to promote community safety.
• Scheduled and adjusted duty rosters to achieve
efficiency of department operations, functions
and actions.
• Documented incidents and arrest activities,
reviewed written reports and communicated with
subordinates to facilitate administrative follow-up.
• Boosted staff productivity and performance by
coordinating and standardizing disciplinary and
motivational approaches.
• Provided armed internal security to diplomatic
and consular installments worldwide to safeguard
public, classified information and equipment vital to national security.
• Conducted interviews with suspects and retained
statements.
2002-08 -
2004-07
Police Captain
Security Directorate of red sea, Marsa Allam
• Inspected and oversaw functions of patrol
officers, detectives and lieutenants.
• Assigned and supervised subordinates to prevent
crime, protect life and property and enforce
laws.
• Strengthened platoon personnel combat
readiness with training.
• Liaised with government, civic and private
organizations to promote community safety.
• Documented incidents and arrest activities,
reviewed written reports and communicated with
subordinates to facilitate administrative follow-up.
• Provided armed internal security to diplomatic
and consular installments worldwide to safeguard
public, classified information and equipment vital to national security.
• Monitored performance of employees and
established police requirements.
• Served active warrants and subpoenas and
patrolled designated districts.
1999-07 -
2002-07
Police Lieutenant
Security Directorate of Matrouh, Cairo
• Mitigated risks by accurately analyzing and
evaluating criminal complaints, citations and
search warrants while processing crime scenes for
district attorney and magistrate office case
preparation.
• Planned, scheduled and supervised work of
subordinates.
• Frequently patrolled routes and talked with
business owners and residents.
• Investigated and reported crimes, accidents,
offenses and damage to property.
• Delivered expert courtroom testimony to support
criminal cases.
• Eliminated process discrepancies by accurately
investigating felony-level property and violent
crimes to achieve 90% successful prosecution
rate.
• Verified and authenticated validity and
admissibility of evidence and preserved its
integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
• Maintained security of local areas to perform
route clearance for visiting high-ranking officials.
• Patrolled assigned areas to check homes,
businesses and public roads for signs of
disturbance.
• Answered emergency calls for help from citizens
and business owners.
• Oversaw more than criminal investigations each
year, specializing in cases.
• Accompanied police officers during shifts to
evaluate performance and resolve incorrect
behaviors.
.
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