Administrative Support Digital Content
Resume:
Megan K. Rocus
********@*****.***
Alexandria, VA 22304
Objective:
Dedicated individual with extensive experience in administrative support to C level executives seeking to leverage expertise in accessibility compliance for impactful contributions within the workforce and community.
Summary of Qualifications:
Extensive experience in providing administrative support to C level executives and staff.
Strong analytical and problem-solving skills.
Excellent organizational and time management abilities.
Ability to work effectively both independently and in a team environment.
Adaptability and flexibility in a priority-shifting environment.
Excellent communication and interpersonal skills for collaborating with teams and stakeholders.
Experience in HR coordination: Employee on-boarding/Off-boarding, Performance review cycle, time and attendance, travel reimbursement, tracking office expenses.
Experience building out processes and improving workflow meet company goals and timelines.
Strong understanding of accessibility best practices and principles.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong willingness to learn new things.
Remote worker with successful performance the past five years.
Additional Skills:
Extensive knowledge of Section 508 standards and guidelines.
Proficient in evaluating, testing, advising and remediating digital content and technologies for accessibility.
Experience with assistive technologies and accessibility evaluation tools.
Strong understanding of accessibility best practices and principles.
Familiarity with Web Content Accessibility Guidelines.
Proficient in document remediation tools such as Adobe Acrobat Pro and CommonLook.
Acquired basic knowledge of HTML.
Cultivated a collaborative community for all Section 508 POCs agency wide through implementation of open form Office Hours (provided training), Coordinator Check ins (additional training), and a dedicated Section 508 Teams channels (coordinated shared space for resources).
Professional Experience:
Section 508 Program Specialist, OPM/Office of Communications, July 2022 - Present
Serve as a subject matter expert on ICT accessibility matters, providing guidance to internal teams and external partners.
Provide feedback for vendors and contractors to address ICT accessibility issues and ensure compliance.
Conduct accessibility evaluations and testing of digital content, websites, and software applications for compliance with Section 508 standards.
Collaborate with program offices and development teams to implement ICT accessibility features and resolve ICT accessibility issues.
Primary point of contact on Review inbox: advising, prioritizing, and coordinating agency wide Section 508 inquires and work products.
Provide training and guidance to agency staff and stakeholders on accessibility ICT requirements and best practices.
Develop ICT accessibility policies, procedures, trainings, resources, and workflow while standing up the 508 Program.
Support implementation of a new review process for procurement documentation and contracts to ensure compliance with ICT accessibility requirements.
Engage in inter-agency accessibility community projects and meetings.
Create and maintain agency-wide 508 resources such as the OPM 508 Community Team, and the 508 Program Planner.
Cultivated collaborative relationships with contractors, resulting in more proactive and consistent accessible content.
Staff Assistant, OPM/Office of Privacy and Information Management, September 2018 - July 2022
Created accessible and remediated digital content for compliance with Section 508 standards.
Provided guidance to team members on accessibility requirements and best practices.
Trained up in Freedom of Information Act (FOIA), and took over responsibilities of intake: including correspondence, triage, and assignment.
Developed procedures, documentation, and workflow while standing up a new office growing our staff from 4 to 12, and our scope from 1 program to an office of 5.
Staff Assistant, OPM/Office of Strategy and Innovation, 2018
Supported office during transition: including a rotating staff of Acting Directors and the on-boarding of 2 Directors
Provided Executive, Management, and team project support while serving as the primary point of contact for the office.
Acquired skillset for new agency time/attendance system and trained office staff on it.
Staff Assistant, OPM/Planning and Policy, January 2017 – August 2018
Crafted and distributed “All-Office” correspondence and material.
Produced quarterly Newsletter.
Staff Assistant, OPM/Planning and Policy & Healthcare and Insurance, May 2012 – January 2017
Provided comprehensive administrative support including: scheduling meetings, managing calendars, time and attendance, travel arrangements and reimbursements, monitored all shared inboxes, managed office project plan and clearance process.
Maintained and coordinated intra-agency relationships to aid in achieving agency wide goals.
Draft and edit correspondence, reports, for internal and external distribution.
Coordinated HR efforts – both for hiring process and employee review cycle.
Maintain electronic and physical filing systems, ensuring documents are organized and easily accessible.
Assisted with special projects as assigned, contributing to the successful completion of departmental goals.
Served as the Executive Assistant to 2 Directors, also supporting their Senior Executives and staff.
Served as Project Lead on multi-million dollar office renovation.
Education:
High School Diploma, Damascus High School, Damascus MD, 2003
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