Customer Service Supply Chain
Resume:
SUMMARY
SKILLS
EXPERIENCE
ANIIMI
CLOUD
***********@*****.***
Oakley, CA 94561
Customer service-oriented professional with a strong background in quality control and machine troubleshooting. Proven ability to manage time effectively while operating various machines. Committed to reducing costs and enhancing productivity through diligent work and quick learning.
• Attention to detail
• Manufacturing and production
• Forklift operation
• OSHA compliance
• Problem solving
• Team collaboration
• Equipment maintenance
• Supply chain management
• Customer service
• Machine operation
• Heavy lifting
• Order selection
• Material handling
• Picking and packing
• Special needs support
• Client transportation
• Patient care
• Emotional support
• Meal preparation
• Basic housekeeping
• Time management
• Maintenance and repair
DRIVER 09/2023 to Current
UBER - San Francisco, California
Provided safe and reliable transportation services to passengers, maintaining a high customer satisfaction rating
• Maintained vehicle cleanliness and adhered to all traffic laws and regulations Assisted passengers with boarding, luggage, and ensured a comfortable ride experience
• Delivered packages to customers in a timely and efficient manner.
MATERIAL HANDLER / FORKLIFT OPERATOR 09/2020 to 08/2022 DHL - Livermore, California
• Conducted cycle counts to ensure accuracy of client orders.
• Audited client order requests, achieving 100% accuracy.
• Performed additional labor duties to support warehouse operations.
• Reported equipment failures or malfunctions to supervisor promptly.
• Trained new employees on machine operation and business procedures.
• Loaded and unloaded packages efficiently from dock to trucks.
• Operated forklifts, pallet jacks, and other material handling equipment.
ORDER SELECTOR / CUSTOMER SERVICE ASSOCIATE 01/2019 to 04/2020 AMBER LOGISTICS - Livermore, California
Operated power material handling equipment for precise loading and palletizing of products.
• Processed and filled orders promptly, ensuring accuracy and compliance.
• Performed regular cycle counts of inventory, maintaining accurate stock levels.
• Checked shipments for damages or discrepancies to uphold quality standards.
• Utilized handheld scanners for compliance with warehouse management system.
• Followed safety protocols while operating equipment to minimize accident risks. Executed the picking, packing, shipping, loading, and unloading of goods in an efficient manner.
MATERIAL HANDLER / TRAINER 11/2017 to 08/2018
RK LOGISTICS - Livermore, California
• Conducted regular audits to ensure accuracy of inventory records.
• Operated forklifts, pallet jacks, and other material handling equipment.
• Executed order picking according to client specifications.
• Performed kitting and de-trash operations to maintain warehouse organization.
• Utilized RF scanning for receiving goods efficiently.
• Trained newly hired personnel to optimize productivity and fill key roles.
• Supported warehouse staff in task completion to enhance operational efficiency.
WAREHOUSE ASSOCIATE / TRAINER 10/2016 to 11/2017 AMAZON - Tracy, California
Ensured 100% accuracy in warehouse inventory through meticulous counts and control.
• Executed order picking for customer online orders, optimizing fulfillment processes. Operated diverse material handling equipment, including electric pallet jacks and shrink wrap machines.
• Assisted team leader in coordinating tasks for improved efficiency and accuracy.
• Collaborated with team members to enhance workflow and task completion.
• Packed and labeled merchandise effectively for loading and shipment to customers.
SUPERVISOR / TEACHER / GENERAL MAINTENANCE 03/2010 to 05/2016 CAREER INSTITUTE OF HEALTH & TECHNOLOGY - Brooklyn, New York
• Directed and supervised a team of 20 employees in daily operations. Maintained conduct rules that fostered self-discipline and accountability among students.
• Prepared objectives and outlines for comprehensive courses of study. Administered and graded tests and assignments to assess student progress effectively.
• Conducted regular equipment inspections to preemptively identify potential issues. Scheduled maintenance and repairs for tools and machinery to ensure uninterrupted operations.
Handled the receiving, storing, and shipping of OEM (Original Equipment Manufacturer) parts.
• Performed PLC diagnostics, and assisted in minor program modifications. Operated in a robotics-assisted environment, working alongside automated picking and sorting systems.
FAMILY CAREGIVER 07/2000 to 05/2016
SELF-EMPLOYED - New York, New York
Organized and administered medications per prescribed guidelines for family members.
• Prepared nutritious meals in accordance with dietary requirements. Assisted family member with daily activities, including feeding, bathing, and grooming.
• Responded promptly to emergency situations during caregiving sessions.
• Laundered clothing and bedding to maintain hygiene and prevent infection.
TCI College - New York, NY
Associate of Arts
Facilities Planning And Management, 05/2013
Career Institute of Health & Technology - Brooklyn, NY Electrical Technician Certification
Electrical, 08/2010
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