Executive Assistant Project Management

Vanessa A. Griffin

Lochearn, Maryland 443-***-**** *******.*******@*****.***

EXECUTIVE ASSISTANT/CHIEF OF STAFF

EXPERTISE: Exceptional Organizational Skills Project Management Confidentiality Coordination of Cross-Functional Teams Relationship Cultivation at All Levels Complex Budget and Calendar Management Project Prioritization Business Operations, Logistics and Events Management GARRISON FOREST SCHOOL, Owings Mills, Maryland 2018–PRESENT EXECUTIVE ASSISTANT TO THE HEAD OF SCHOOL

• Strategic and Project Management: Support strategy execution, manage complex projects, and prioritize tasks to meet organizational goals.

• Executive and Board Support: Provide administrative and project assistance to the Head of School and Board of Trustees (BoT), managing access, interactions, and event planning with a focus on confidentiality.

• Goal Development and Collaboration: Assist with school goal-setting and collaborated with stakeholders to ensure timely project completion.

• Budget and Calendar Management: Forecast and manage multiple budgets while coordinating school-wide calendars.

• Recruitment and Onboarding: Lead recruitment efforts for faculty and staff, overseeing new employee orientation programs.

• Leadership and Liaison Roles: Serve on the Leadership Team, Crisis Communications Task Force, and COVID-19 Response Task Force

• DEI Support: Advisor to the Black Student Alliance, manage K-12 Black History Month Programs, develop K-12 MLK celebration, plan Multicultural Connections event, serve on DEI Advisory Board and DEI Committee (BoT) GILMAN SCHOOL, Baltimore, Maryland 2016-2018

ASSISTANT TO THE DIRECTOR OF DEVELOPMENT AND DEVELOPMENT OPERATIONS MANAGER

• Operations and Administrative Oversight: Managed administrative and operational functions for the Office of Development, Board of Trustees (BOT), and Capital Campaign.

• Team Supervision: Supervised the Development Assistant, delegating tasks to support event planning and BOT activities.

• Board of Trustees Coordination: Directed BOT operations, including managing correspondence, materials, agendas, and event planning.

• Scheduling Management: Oversaw calendars for the Director of Development and Development Office, ensuring alignment with strategic priorities.

• Budget Oversight: Managed and reconciled departmental budgets to support fiscal accountability. STEVENSON UNIVERSITY, Owings Mills, Maryland 2014-2016 ASSISTANT TO THE DEAN

• Administrative Leadership: Managed administrative functions and special projects for the Dean.

• Cross-Departmental Liaison: Served as the primary liaison with all academic and non-academic departments, overseeing matters of administration, marketing, operations, HR, alumni relations, and business development.

• Policy & Technical Advisor: Advised on administrative policies, procedures, and technical requirements to streamline operations.

• Collaborative Coordination: Worked closely with advisory councils, planning committees, and public/private agencies on strategic initiatives.

• Project Management: Led project management efforts, focusing on staffing, budget, enrollment, and retention.

• Event Planning & Execution: Organized and executed events, including awards banquets, induction ceremonies, lectures, student visits, and business lunch-and-learns. AGORA PUBLISHING, INC., NEW MARKET HEALTH DIVISION, Baltimore, Maryland 2007-2014 MARKETING RETENTION MANAGER

• Led retention campaigns across direct mail, email, and web, boosting net retention income by 20.3%.

• Increased automatic renewal rates by 41.8% by identifying and addressing program limitations.

• Developed affiliate marketing partnerships for two product lines.

• Created dashboards to monitor customer behavior, enhancing data-driven strategies.

• Managed call center vendors to improve customer experience. BUSINESS AND OPERATIONS MANAGER, HEALTHIERTALK.COM

• Managed a $500K budget, operations, market research, advertising, and staffing, driving profitability and growth.

• Recruited 50+ joint-venture affiliates, leading to a 50.3% traffic increase and 158% net income growth.

• Established goals for customer acquisition, sales, and profitability, driving conversions through online campaigns.

• Created information products to attract prospects and improve acquisition efforts. MARKETING ACQUISITION DIRECTOR

• Oversaw direct mail and digital acquisition campaigns, from planning through creative development and analysis.

• Developed strategies to acquire new customers through targeted direct mail, email, and digital campaigns.

• Analyzed campaign metrics and researched target markets to optimize customer acquisition initiatives. FOREST CITY – NEW EAST BALTIMORE PARTNERSHIP, Baltimore, Maryland 2005-2007 EXECUTIVE ASSISTANT TO THE VICE PRESIDENT OF REAL ESTATE DEVELOPMENT

• Managed a $1 million administrative budget, overseeing office operations, staffing, vendor management, and special projects for an 80-acre, $1 billion redevelopment project.

• Organized community events, groundbreaking ceremonies, and trade shows to enhance project branding and marketing.

• Coordinated marketing materials creation to support project promotion and commercial leasing.

• Supervised and evaluated administrative staff performance.

• Researched and contracted external vendors to meet economic inclusion goals.

• Reviewed and refined administrative policies to improve workflow.

• Acted as a liaison among satellite offices, project partners, city/state officials, and other stakeholders, managing confidential information for senior leadership.

EARLY CAREER

• Development Associate, Catholic Charities of Maryland (2004-2005)

• Marketing Manager and Renewal Marketing Assistant, Agora Publishing, Inc. (2001-2004) EDUCATION

Bachelor of Science, Business Administration and Marketing Salisbury State University, Salisbury State, Maryland

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