Customer Service Specialist
Resume:
Keyleen Cruz
******@******.***
Kissimmee, FL
TEACHER CUSTOMER SERVICE SPECIALIST
PROFESSIONAL EXPERIENCE
Central Pointe Christian Academy – Kissimmee, FL Aug 2020 – Present Business Math Teacher Full-time (40 hours per week)
• Student Focus: Provide excellent educational service, supporting student learning and growth for a positive academic experience.
• Effective Communication: Facilitate clear communication of scientific concepts to students, colleagues, and parents; coordinate classroom activities.
• Curriculum Adherence: Stay updated on educational standards and curriculum requirements, ensuring adherence to school policies.
• Collaborative Teamwork: Work closely with fellow educators and administrators to enhance educational outcomes and support school initiatives.
• Student Support: Offer individualized assistance to students with different learning needs, demonstrating care and empathy in the classroom environment. IBCK Educational Center – Kissimmee, FL Aug 2016 – May 2020 Teacher Full-time (40 hours per week)
• Designed and implemented engaging lesson plans for students, aligning with curriculum standards and fostering academic success.
• Utilized various teaching methods and technology tools to create an interactive and inclusive classroom environment.
• Assessed student performance regularly, providing constructive feedback and adjusting teaching strategies to meet individual learning needs.
• Collaborated with colleagues, administrators, and parents to support student development and ensure effective communication.
• Participated in professional development opportunities to stay current with educational trends, methodologies, and best practices.
Bridge of Hope of Central Florida – Kissimme, FL Jan 2013 – Jul 2016 Jr. Accounting Assistance Full-time (40 hours per week)
• Processed payroll for employees, ensuring accurate and timely payments.
• Managed accounts payable and receivable, maintaining precise financial records.
• Performed regular account reconciliations to ensure accurate financial reporting. SKILLS
• Classroom Management
• Lesson Planning &
Curriculum Development
• Differentiated Instruction
• Student Assessment &
Evaluation
• Communication &
Interpersonal Skills
• Technology Integration in
Education
• Conflict Resolution
• Collaborative Teamwork
• Adaptability & Flexibility
• Time Management
• Classroom Engagement
Techniques
• Behavior Management
Strategies
EDUCATION & CERTIFICATIONS
MPA, Master’s in Business Administration – Non Profit Organization 2016 University Ana G. Mendez, Orlando FL
MBA, Master’s in Public Administration – Finance 2015 University Ana G. Mendez, Orlando FL
BBA, Bachelor in Business Administration – Accounting 1999 University Ana G. Mendez, Orlando FL
Contact this candidate