Data Entry Administrative Support

Stephany Hidalgo

Old Forge, PA, USA

201-***-**** ***************@*****.***

linkedin.com/in/stephanyhidalgo

PROFESSIONAL SUMMARY

Detail-oriented professional with proven experience in data entry, administrative support, and product information management. Skilled in accurately entering, updating, and verifying large volumes of data within CRM systems, ensuring quality, consistency, and confidentiality. Adept at collaborating with cross-functional teams to support business operations. Proficient in Microsoft Office Suite, Salesforce, and industry-standard tools. Seeking to contribute accuracy, speed, and organization in a data-driven, product-focused environment. PROFESSIONAL EXPERIENCE

Inbound Contact Representative (Temporary)

Humana – Remote April 2025 – July 2025

● Entered and updated member data for reimbursements, prescription refills, and claims within CRM systems while ensuring HIPAA compliance.

● Maintained high data accuracy and efficiency in a fast-paced, high-volume remote setting.

● Used QuickStart, MaRx, FastApp, and Salesforce for data processing, verification, and case tracking.

● Collaborated with internal teams to support accurate documentation and workflow efficiency.

Store Manager

Abercrombie & Fitch / Hollister – Dickson City, PA Sept 2019 – Mar 2023

● Managed scheduling and payroll data for a team of 20+ associates using Excel and internal systems.

● Maintained inventory and sales data, ensuring accurate reporting and product availability.

● Partnered with marketing and merchandising teams to ensure up-to-date product placement and promotion details.

● Conducted quality checks on store operations and customer feedback to improve performance.

Pharmacy Technician, Cashier & Customer Service Representative ShopRite – North Bergen, NJ Oct 2012 – Aug 2016

● Entered prescription and insurance data accurately into pharmacy systems, supporting regulatory compliance.

● Maintained customer profiles and transaction records to support data integrity.

● Handled inventory updates and collaborated with pharmacists to ensure product availability and accuracy.

EDUCATION

Bachelor of Arts in Criminology & Criminal Justice Minor: Computer Science

William Paterson University – Wayne, NJ

Associate in Criminal Justice

Hudson County Community College – Jersey City, NJ

SKILLS

● Data Entry & Product Information Management

● Accuracy & Quality Assurance

● Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)

● CRM Systems: Salesforce, QuickStart, MaRx, FastApp

● Cross-Functional Collaboration

● Time Management & Multitasking

● Customer Service & Communication

LANGUAGES

● English (Fluent)

● Spanish (Fluent)

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