Sales Specialist Building Materials

Professional Summary

Skills

Work History

CHRISTINA HAWS

Abingdon, VA 24211 276-***-**** *************@******.*** Driven Sales Specialist with 30 plus years of experience in Building Materials sales. Focused on meeting deadlines and exceeding expectations. Skillful using diplomatic and personable approach to resolve customer issues.

Hardworking employee enthusiastic about learning building inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Accomplished Contractor Sales Specialist with 30 plus years track record of success in sales and service. Knowledgeable about Building Materials, Installed sales and ordering products. Excellent communication and conflict resolution skills.

Building and Building Materials knowledge

Account servicing

Lead prospecting

Account management

Customer service and care

Cash Handling

Sales expertise

Relationship building

Sales forecasting

Complaint resolution

Problem solving strength

Client Service

Apr 2015 - Current

Abingdon, VA

Pro Sales Specialist

Lowes Home Improvment

Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Built rapport with customers and assessed needs to make product recommendations and upsell.

Prospected continuously for new potential customers and maintained robust conversion rate. Exceeded quarterly sales goals by 50%.

Drafted, finalized and submitted paperwork to complete sales. Computed total costs and profit requirements for customer sales to provide accurate pricing. Accepted and processed customer payments and balanced receipts and cash. Education

Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

Provided first-rate service to all customers and potential customers. Created and implemented sales strategies to successfully meet company targets. Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Supported retail distributors, dealers and customers through in-person and telephone support. May 1996 - Aug 2014

Bristol, Virginia

Installed Sales Coordinator, Expeditor and Cabinet Home Depot

Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.

Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.

Coordinated installations reviews and completion of related paperwork. Confirmed customer satisfaction by utilizing targeted follow-up methods after installs. Inventoried installation supplies before scheduling installations or ordering more. Scheduled deliveries of building materials by specified time to begin production on time. Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.

Prepared materials and staged items for installer pickup. Checked prices and calculated totals for accurate invoice processing. Maintained relationships with return customers.

Collaborated with marketing teams to sell specific products and packages. Abingdon, VA

Associate of Science: Business Management

Virginia Highlands Community College

May 2000

Bristol, VA

Bachelor of Science: Organizational Management

Virginia Intermont College

Contact this candidate