Director of Technology VP of Technology Services CIO CTO

William D. Duvic, Jr.

***** ********* **. *******, ** 77065

832-***-****, ******@*****.***

SKILLS

Digital Transformation Strategic Leadership

Project Management Program Management

Process Development Product Development

Enterprise Systems Account Management

WORK EXPERIENCE

April 2017 – Present iSphere Innovation Partners, LLC March 2024 – Present Data Management Practice Director Built and provided oversight of multiple project teams for multiple clients Developed and executed strategic data and information management service products for our clients

Project types:

Enterprise-level Software Implementation

Strategic Data Management Initiatives

Software Development Management

Data Governance Framework Implementation

Fit-Gap Analysis and Process Development

Worked with Marketing department to develop pricing strategies April 2017 – March 2024 Principal Consultant

Participated in multiple enterprise information technology projects for medium and large clients

Roles held:

Business Analyst

Data Analyst

Process Development Team Lead

Application Development Team Lead

May 2013 – Dec 2016 Capital National Financial

IT System Administrator

Azure Cloud Systems Management

VoiP Office System Administration

Office 365 User & Account Management

IT Asset Management

The University of Texas at Austin

College of Liberal Arts

Bachelor of Arts

Class of 2001

Illinois Institute of Technology

Stuart School of Business

Master of Business Administration

Class of 2025

EDUCATION

Lean Six Sigma Black Belt

Six Sigma Global Institute

July 2024

Lean Six Sigma Business

Consultant

Six Sigma Global Institute

July 2024

Lean Six Sigma Professional

(LSSP-I)

Six Sigma Global Institute

June 2024

Lean Six Sigma Process

Improvement Consultant

Six Sigma Global Institute

June 2024

Project Management Professional

(PMP)

Project Management Institute

December 2023

AWS Cloud Practitioner

Amazon Web Services

Jan 2021

Security+

CompTIA

March 2017

Network+

CompTIA

February 2017

CERTIFICATIONS

Jan 2011 – March 2013 Institute for Evidence Based Change Data Analyst

Coordinated >500 annual Cal-PASS data submissions from K-12 & post- secondary educational partners in multiple states

Member of IT-Research Advisory Council, made up of staff from state education administration, K-12 research & administration, community college research & administration, and university research & administration

Developed processes and IT operation procedures

Support all departments with data-based deliverables Nov 2007 – Dec 2010 Grossmont Cuyamaca Community College District Auxiliary

Data Analyst

Coordinated >200 annual Cal-PASS data submissions from K-12, community college, and university campus partners

Coordinated changes in statewide data collecting into the database & updated documentation

Developed process management and IT operation procedures Support all departments with their projects to ensure deadlines were always met

Feb 2004 – Dec 2007 Lender’s First Choice

Account Manager

Preparation of title and closing documentation for mortgage transactions Document Preparation for mortgage loan closings in a very high volume Coordination of all parties for the loan signing

Examination of abstract property reports

Q/C of all aspects of the mortgage closing transaction Supervise field abstractors working on document retrieval Mar 2002 – Jan 2004 Bridgespan Title, Inc.

Records Manager

Managed a team of 6 full time file clerks

Designed initial layout and construction of a new file room. Developed the barcode-based system tracking files throughout multiple departments company-wide

Maintained all files of the company’s mortgage closings; >100,000 files Dec 2000 – Feb 2002 Accor Hotels, S.A.

Tier 2 Helpdesk Analyst

Provided PC and Network support to front desk and hotel management staff Process analysis

Technical writing

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