Safety Officer Service Delivery

PARINEETA

RAMKISSOON

Lotus road, Chemin Grenier, Mauritius

****.**********@******.***

+230********

PERSONAL OBJECTIVES

• Actively contribute to a reputable organization to improve overall business functionality.

• Drive customer satisfaction by enhancing product quality and service delivery.

• Enhance customer retention and ovalty through personalized exeriences. PERSONAL APTITUDES

• Dynamic, confident, motivated, reliable, well organized, team player, loyal & visionary.

• Good communicator and determined individual.

• Honest, outgoing personality and hardworker.

EDUCATION

Forest side SSS(Girls)

JANUARY 2015 - NOVEMBER 2023

School certificate

Subjects Grades

English C

French C

Mathematics D

Economics C

Business studies C

Hindi C

Travel and tourism C

2

Higher school certificate

Subjects Grades

Economics E

Travel and Tourism D

Business studies e

General paper c

French d

SKILLS

Communication skills/Languages Good command of English, French and Hindi and Creole. My communication skills were developed due to the participation in several competitions taken part in secondary school like English Spelling Bee Competitions and debates.

Willingness to learn Expand my skill set through my professional experience by effectively navigating complex client situations and employing innovative problem-solving techniques to deliver optimal solutions for clients. Teamwork I thrive in collaborative team settings as well as when working independently, reporting directly to

the Managing Director. I have that strong teamwork skills that involve active listening, open

communication and a willingness to contribute and

support others.

Problem solving skills Involvements in multiple projects, all while managing tight deadlines and time constraints. Able to identify potential solutions, and evaluate the best course of action. Ability to handle complex situations which include critical thinking, attention to detail and the ablity to think outside the box.

Adaptability I am flexible and able to adapt to changing circumstances or adjust to changes in regulations, market conditions, and technology. I thrive in

dynamic environments and successfully navigate

challenges.

3

Time management skills Setting clear goals and priorities and making to-do lists and break down tasks into smaller, manageable chunks. I am able to effectively manage tasks, meet deadlines and maintain productivity.

Customer service skills I have the ability to handle customers in a calm and patient manner. Also I’m able to listen attentively, emphathize with customers’s concerns and find

effective solutions to meet their needs.

HOBBIES

I really like reading books as for me, it’s a fantastic way to explore new worlds and gain knowledge. Hiking is my favorite as it allows me to connect with nature and enjoy the beauty of the outdoors. Also, I’m very much fascinated to explore new cultures and learning new languages as it is such a fulfilling and enriching experience. I’ve a big passion for photography that is capturing beautiful moments and express my creativity through the lens of a camera.

EXPERIENCE

Receptionist/Admin assistant/Secretary

I have joined Pro-design, an engineering company, where I worked as an admin assistant, secretary, and receptionist l. During my time there, I developed many skills, primarily how to multitask effectively, manage time efficiently, and prioritize responsibilities in a fast-paced environment. I was responsible for handling incoming calls, scheduling appointments, and managing office supplies. Additionally, I provided support to various departments, which allowed me to gain insight into the day-to-day operations of the company. This role strengthened my ability to work independently while also being part of a team, improving both my communication and organizational skills. Overall, my experience at Pro-design has greatly enhanced my professional abilities and equipped me with the tools to handle a wide range of administrative duties. 4

SOCIAL LIFE

I also have a passion for helping people. I joined a senior citizen federation where i was an active member providing companionship and emotional support to elderly members. I was organizing and participating in outings.

I was assisting with meal preparation and servings during gatherings. I was helping with transportation for seniors to attend appointments or events. This has significantly enhanced my interpersonal skills, and I take great pride in performing such a noble task.

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