Admin. Support, Office Admin., CRM

Gee Gee Hayes

Administrative Support/ Office Administrator

**************@*****.*** Remote, CA 925-***-****

SUMMARY

As a resolute Executive Assistant, I focus on providing robust support to senior executives, particularly those at the C-level. My proficiency in organizational and communication skills is crucial for managing high-profile meetings and navigating complex schedules. This role requires a strategic approach to budgeting and forecasting, ensuring that financial resources are allocated effectively while maintaining a high standard of operational efficiency. Ability to manage pressure, and adept at the ability to anticipate and plan for executive demands are among my strong points. Leveraging effective communication skills and an initiative-taking mindset to work autonomously and thriving under pressure. Ability to solve complex problems quickly within fast-paced corporate environments. Committed to managing, improving, and fostering relationships with clients and improving efficiency by 20%.

EDUCATION

Heald Business College Business Management and Administration AA

WORK EXPERIENCE

Assistant Manager, Customer Relations, Sales Associate Habitat for Humanity Jan 2015 - Dec 2022

•Directed daily store operations, ensuring steady revenue growth through strategic sales, marketing, and cost control.

•Led successful store launch and relocation, ensuring smooth transitions and continuous operations.

•Logistics and Warehousing, overseeing warehouse operations, including inventory management, stock organization, and coordination for donations.

•Sales representative, planning, coordinating, implementing, controlling, and evaluating sales results.

•Implemented and managed an effective online marketing strategy, increasing online store revenue, and enhancing brand awareness by 30%.

•Orchestrated volunteer recruitment and training, bolstering team productivity, unity, and cohesion.

Community Relations Specialist City Team Ministries January 2009 - December 2015 San Jose, CA

•Coordinated with volunteers, to collect and distribute donations for local families in need.

•Enhanced aid efficiency, improving the effectiveness of aid by coordinating and organizing the distribution of clothing and food for Sacred Heart Community Services by 20%.

•Collaborated with Habitat for Humanity to create seventy-transitional housing units, in a pilot prog ram with the City of San Jose, encouraging community involvement.

•Streamlined operations across multiple nonprofits, enhancing service delivery by 20%. through optimized volunteer scheduling.

•Championed inter-departmental collaborations, elevating project completion by 20%.

•Drove initiatives at non-profits to improve service quality, directly benefiting over 1, 000.

individuals in need.

Assistant Manager, Sales Lead, Customer Relations Habitat for Humanity Jan. 2009 – Dec. 2015

•Assistant manager and Sales Lead, managing sales operations, guaranteeing effective goods handling, and leading sales teams.

•Coordinated corporate and private vp-aolunteer programs, managed calendars, and ensured partici nts met obligations.

•Customer relationship management and retention, provided excellent customer relations, assisting customers with sales transactions, and maintaining a welcoming environment.

•Team leadership, Leading and supporting volunteer team, ensuring smooth operations, and fostering a positive work environment.

Senior Executive Administrative Assistant Contractor IBM/ILOG

•Produced and managed forecasting reports, on a weekly and monthly basis, offering essential information about operational performance.

•Led administrative improvements, saving 10% on operating expenditures.

•Introduced innovative scheduling software, mitigating calendar conflicts, and enhancing executive time management.

•Championed inter-departmental collaborations, elevating project completion by 20%.

•Introduced an innovative document management system, enhancing data precision.

•Managed complex travel plans for global teams, ensuring budget adherence and optimizing travel arrangements.

Senior Executive Assistant to Sr. VP Samsung Semiconductor Inc.

•Led administrative improvements, which resulted in a 15% reduction in operating expenses.

•Implemented innovative scheduling software, resolving calendar conflicts and improving executive time management.

•Simplified event preparation, which led to a 15% cost reduction, higher participant satisfaction, and rising attendance rates.

•Managed complex career fairs and company-wide events, boosting engagement both internally. and externally by 25%, guaranteeing fiscal responsibility and budgetary compliance.

•Fostered seamless communication between the executive team and departments, elevating operational efficiency by 20%.

•Managed event budgets, to ensure economic discipline and adherence to guidelines.

NOTABLE SKILLS

C-Suite Senior executive administrative support to Sr. VP Sales Assistant to Director of Operations Assistant to Director of Marketing Assistant to Director of Sales Assistant to Director of Engineering Executive travel Executive calendaring Executive expenses Executive Email management Advanced project management Office management Strategic planning Technical proficiency Operations efficiency Event planning Event coordination Time management Decision making Strong communication Interpersonal skills Multi-tasking Innovative Operational costs Customer relationship management Forecasting Emotional intelligence Organizational skills Flexibility Database management Conflict resolution Active-listening Teamwork

Leadership Critical thinking Streamlining operations Adaptability Accountability Volunteer recruitment

Community Client relations specialist Client relations management Building relationships Accountability

STANDOUT TRAITS

Accountable Dependable Experienced Team-player Hardworking Goal-oriented Loyal Flexible

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