Patient Access Program Coordinator

C O N T A C T

609-***-****

************@*****.***

Ship Bottom NJ

EAST STROUDSBURG UNIVERSITY

Bachelor of Science in Health

Administration

Minor Business Management

Emergency Preparedness Certificate

Graduated Summa Cum Laude

2016-2020

E D U C A T I O N

A D D I T I O N A L

E X P E R I E N C E

Program Coordinator

NJCEED / Norwescap Mar – May 2020

Supported community outreach and

program coordination for cancer

education initiatives.

Volunteer

American Red Cross 2016 – 2021

Participated in fire safety campaigns

and coordinated blood drive efforts.

P R O F I L E S U MMARY

Experienced healthcare professional with a background in surgical coordination, medical coding, insurance authorizations, and patient access. Skilled in supporting clinical teams, managing front-end revenue processes, and ensuring accurate documentation for billing and compliance. Proven ability to lead teams, educate staff, and contribute to efficient patient flow in both hospital and private practice settings.

P R O F E S S I O N A L E X P E R I E N C E

MARCH 23 - PRESENT

Ocean Plastic Surgery

Surgical Manager

Atlanticare Mainland Hospital April 22 - December 23 Patient Care Coordinator

Atlanticare Mainland Hospital Dec 20 - April 22

Patient Access Tead Lead

Coordinate and schedule surgical procedures with co-surgeons and supporting departments.

Obtain insurance pre-certifications and authorizations; review patient financial responsibilities.

Code surgical slips, operative reports, office visits, and facility claims using CPT and ICD-10.

Oversee billing, collections, claim submission, and denial management. Maintain accurate patient records and deliver performance reports related to revenue cycle.

Coordinated trauma and emergency department patient transfers and supported continuity of care.

Communicated clinical information and real-time updates between nursing teams and physicians.

Collected and processed lab specimens in accordance with hospital protocols.

Documented care interventions and assisted with unit flow and discharge planning.

Supported administrative and clinical priorities in a fast-paced medical- surgical unit.

Led patient access operations including registration, financial clearance, and insurance verification.

Served as a resource for staff, patients, and clinical teams; handled escalations and workflow issues.

Trained staff on pre-authorizations, diagnosis code entry, and HIPAA compliance.

Monitored productivity, cash collections, and quality assurance in real- time.

Rotated weekend coverage and managed daily reconciliation of funds and reporting.

A L E X I S AM M A S S I M I A N O

H E A L T H A D M I N I S T R A T O R

S K I L L S

Revenue Cycle Management

EMR/EHR Proficiency (Epic,STAR,

or Nextech)

Claims & Denials Management

Chart Review & Data Validation

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