Customer Service Accounts Payable
Resume:
Accounts Payable Clerk
Mehler Engineered Products - Martinsville, VA
June 2017 to December 2024
Entered product information from the production floor to an excel spreadsheet.
Processed invoices from vendors to be paid to include paying bills
Processed checks to pay the vendors.
Filed AP invoices after the vendors have been paid.
Lead Supervisor
GSI - Martinsville, VA, US
September 2000 to December 2009
Assisted managers and supervisors in scheduling and assigning work tasks to employees.
Handled customer service inquiries including assisting customers with complaints and issues
Set up delivery and pick up of merchandise for customers
Verified customer credit card information to process orders
Customer Service Representative
StarTek - Collinsville, VA, US
July 2010 to May 2011
Interact with wireless service customers to provide information in response to inquiries about products and services
Handled and resolve complaints about service and billing
Customer Service Lead
ICF International - Martinsville, VA, USA
July 2011 to October 2016
Provide excellent customer service for a variety of utility customers and contractors
Assist and interact with customers in submitting applications for Home Improvements
Provide information on eligibility and process for obtaining rebate incentives
Place outbound calls to resolve flaws with rebate applications
Have worked in both Outbound and processing departments
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