Customer Service Data Entry

Mayra Latigo

Objective:

To obtain a position within a dynamic organization that fosters the value of teamwork while allowing me to demonstrate my skills set in invoicing, customer service, and administrative support.

Qualifications:

Administration of office procedure and protocol

Data process and data entry/type 60 wpm

Set up and maintain filling system and matrixes

Inventory management and controls

Audit and confirm accounting calculations as it relates to billing and payroll

Proficient in Microsoft office programs relative to data processing, invoicing and statistical information

Maintain QuickBooks, technical publication, and office materials

Supervised clerical associates, inter-office operations and trainees

Encourage and maintained an atmosphere of teamwork, integrity and positive working environment

Bilingual

Montauk Renewables – April 2020 to February 2025

Office & Warehouse Operation Coordinator

Maintain outlook calendar with employee’s engagement and health initiatives, check in with operation managers on weekly basis to see if they needed any support.

Support operation, EHS, engineering blueprints to print and all group as needed

Maintain inventory of office supplies, drinks while being cautions of budget at the TX LFG office

Support HR with onboarding for the new hires such as meet and greets with operation site employees/managers, organize a first day lunch and arrange for their equipment delivery and any training.

Maintain files for historical record keeping and prepared outgoing and distribute incoming mail and scheduled and verified appointment and meeting for managers

Provide support to accounting on invoices, purchase customer orders, reports, packing slips and bills of lading.

Process expense reports, review and approve P-Card purchase and issue and issue purchase requisition forms and quotes.

Expediting of upcoming and current PO’s

Handle multiple operation sites accounts for the warehouse to release parts for the sites

Maintain compliance for operation of equipment (ex: for forklift) and meets all safety regulations (closed toed boots and any other necessary PPE)

Park USA – January 2015 to May 2018

Sales Assistant / Purchasing

Process expense reports, review and approve P-Card purchases and issue purchase orders

Input estimates and sales orders into accounting system and review purchase requisition forms and quotes

Provide support to accounting on invoices, purchase customers’ orders, reports, Packing slips & bills of lading

GSE Technology Lining LLC – November 2013 to January 2015

Container Logistic

Handled multiple accounts warehouse releases, and / or sales pick tickets and input orders into computers systems, notifying customer of any discrepancies between order and system and sending pick tickets to the warehouse for pulling

Daily freight forwarding operations included Quoting, Expending, Booking, Export Documents, Import Documentation, AES, Warehouse Logistics, Trucking Logistics and most of all customer service

Dealing with the company’s largest accounts and handling all shipping and expediting of upcoming and currents PO’S and point of contact for our customer’s venders to schedule appointments, and / or carriers calling to bring in product.

Crane Worldwide – March 2011 to November 2013

Office Administrator

Various accounts payable duties for the company as well as accounts receivables.

Answer and direct phone calls to appropriate personal and daily entry using LIMS software

Maintain files for historical record keeping and prepared outgoing and distribute incoming mail and schedule and verified appointments and meetings for managers

Education:

GED – North Harris Community College 06

HCTO Runner – Certification for Harris County ‘North Harris Tax Office 08

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