Administrative Assistant Office Management

KATHLENE KING

Converse TX +1-254-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Experienced with office management, communication, and organizational skills. Utilizes administrative expertise to enhance team productivity and streamline processes. Track record of providing reliable support and adapting to dynamic work environments.

ACCOMPLISHMENTS

Supervised team of three staff members.

• Used Microsoft Excel to develop inventory-tracking spreadsheets.

• Resolved product issue through consumer testing. WORK HISTORY

Assistant Administrator, 01/2025 - Current

TEKsystems – San Antonio, TX

• Managed purchasing, stocking and organizing inventory.

• Composed, edited and prepared correspondence and other department documents.

• Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.

• Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.

• Managed confidential information with discretion, ensuring the privacy of sensitive documents.

• Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.

Secretary, 11/2023 - 10/2024

TISD-Temple

• Coordinate with assistant principals to schedule calendars, parent conferences, 504 meetings

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

• Answered multi-line phone system and enthusiastically greeted callers.

• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Counselor Clerk, 09/2020 - 10/2023

NEISD – San Antonio, TX

• Register and withdraw students, request student records, assist counselors with daily activities

• Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.

• Managed confidential information with discretion, ensuring the privacy of sensitive documents.

• Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.

• Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.

• Performed routine clerical tasks by scanning, filing, and copying documents.

• Screened phone calls to take messages and route calls to appropriate personnel. Administrative Assistant, 07/2016 - 05/2020

PPL MOTORHOMES – New Braunfels, TX

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Ensured accurate record keeping with diligent data entry and database management for vital company information.

• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Administrative Assistant, 10/2012 - 03/2015

SWS ENVIRONMENTAL SERVICES – Cibolo, TX

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Provided clerical support to company employees by copying, faxing, and filing documents.

• Responded to inquiries from callers seeking information.

• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.

• Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.

• Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.

• Ensured timely completion of projects with diligent task prioritization, delegation, and follow-up.

• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Maintained inventory of office supplies and placed orders.

• Established administrative work procedures to track staff's daily tasks.

• Processed weekly payroll

Circulation Manager, 10/1998 - 05/2009

TEXAS TROPHY HUNTERS ASSOC – San Antonio, TX

• Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications

• Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies

• Gather and organize information to plan advertising campaigns

• Confer with clients to provide marketing or technical advice

• Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals

• Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised

• Prepare and negotiate advertising and sales contracts

• Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers

• Managed Member Database for Hunting Magazine Assembly to send to printer Trade Shows Accounts Payable Accounts Receivable Extensive cash handling

• Managed a team of staff members for efficient daily operations and high customer satisfaction rates.

• Developed and maintained comprehensive circulation reports, providing valuable insights into performance metrics for informed decision-making processes.

• Assisted in the development of annual budgets, setting realistic financial goals while identifying potential cost-saving opportunities within various operational aspects thereof across all levels throughout each fiscal year period respectively under review

• Help with coordination, set up and working annual tradeshows and other events. EDUCATION

Diploma: Business, 06/1988

Dickinson Business School - San Antonio, TX

CERTIFICATIONS

• CAP - Certified Administrative Professional

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