Business Solution Architect Enterprise IT Strategy Digital Transformation
Green card Holder
Professional Summary
Strategic and results-driven Business Solution Architect with 20+ years of experience designing and delivering enterprise IT solutions across global industries. Adept at aligning complex technical architectures with business goals to drive digital transformation, operational efficiency, and customer value. Proven success in leading cross-functional teams, crafting scalable solutions, and engaging executive stakeholders to translate business needs into actionable technology frameworks. Combines deep technical acumen with consultative leadership to architect solutions that optimize performance, compliance, and growth.
Core Competencies
Enterprise Architecture & Solution Design
Business & IT Alignment
Digital Transformation Strategy
Cloud & Data Platform Architecture
Stakeholder Engagement & Executive Communication
Compliance, Risk & Governance Frameworks
Proposal Development & Technical Presales
Customer Success & Value Realization
Agile, DevOps & CI/CD Enablement
Professional Experience
Director of Client Success
Numentica Data Services LLC Aug 2023 – Present
&Partnered with solution architects and delivery teams to align IT services with client business outcomes across enterprise accounts.
&Led strategic onboarding, adoption, and success planning for digital transformation initiatives.
&Acted as a trusted advisor to C-level stakeholders, translating technical capabilities into measurable business value.
&Improved NPS and reduced churn through proactive engagement, feedback loops, and SLA optimization.
&Identified upsell/cross-sell opportunities, contributing to revenue growth and renewal strategy.
Solution Architect
HCL Technologies Oct 2018 – Jul 2023
&Designed and delivered scalable enterprise solutions across cloud, data, and application domains for Fortune 500 clients.
&Led architecture for modernization, migration, and automation initiatives aligned with business strategy.
&Created solution blueprints, technical proposals, and governance frameworks in collaboration with presales and delivery teams.
&Conducted stakeholder workshops, architectural reviews, and roadmap planning to ensure alignment and clarity.
&Mentored teams on cloud-native development, microservices, and integration best practices.
&Supported DevOps and CI/CD adoption to accelerate delivery and improve code quality.
Manager Presales
Tech Mahindra May 2011 – Sep 2018
&Led presales efforts for global IT service engagements, developing customized proposals, solution architectures, and RFP/RFI responses that supported multi-million-dollar deal wins.
&Partnered with sales and delivery teams to translate client requirements into tailored IT solutions across cloud, infrastructure, and application services.
&Conducted client workshops, technical presentations, and solution demonstrations to articulate business value and competitive differentiation.
&Built financial models, effort estimations, and risk assessments to support pricing strategy and proposal accuracy.
&Designed proof-of-concepts (PoCs) and prototypes to showcase capabilities and validate feasibility for prospective clients.
&Drove cross-functional collaboration across verticals, delivery units, and global stakeholders to ensure consistency and alignment in solution strategy.
&Mentored presales consultants and created reusable solution artifacts, improving proposal turnaround time and quality.
&Contributed to an increase in deal conversion rate and pipeline velocity by introducing streamlined qualification and response processes
Director of Operations
BSM Dec 2010 – Apr 2011
&Directed operations and client service delivery with a focus on process improvement.
&Oversaw performance metrics and resource planning to ensure optimal service outcomes.
Assistant Vice President – Sales
SourceEdge Software Technologies Pvt Ltd Jun 2008 – Dec 2010
&Built and led sales strategy in North America and APAC markets.
&Closed key enterprise accounts and cultivated long-term strategic partnerships.
Lead – Business Development
Collabera Apr 2006 – Jun 2008
&Identified and developed new business opportunities in IT staffing and consulting.
&Contributed to major account acquisitions through proactive client engagement.
Business Development Executive
Enventure Technologies Jul 2005 – Mar 2006
&Conducted market analysis and supported outbound business development campaigns.
&Assisted in early-stage relationship building for technology consulting services.
Education
Master of Science in Telecommunication Electronics
Oxford Brookes University Sep 2002 – Apr 2004
Bachelor of Engineering in Electronics & Communication
University of Madras Jul 1996 – Apr 2000
Certifications
Generative AI Fundamentals
IBM Data Science
Informatica Data Engineering Foundation Certification
Introduction to DevOp