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Customer Service Patient Care

Location:
Red Lion, PA, 17356
Posted:
August 05, 2025

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Resume:

Cathy Hannigan

Red Lion, PA *****

***********@*****.***

+1-223-***-****

Work Experience

LPN

ProCare Therapy-Peachtree, GA

October 2022 to Present

Assist client to school administration of tube feeding and medication. Medical Staff Associate

CSL Plasma-York-PA

September 2021 to Present

Perform physicals and analyze medical history to determine if candidate is able to donate plasma Medical Record Abstractor

MANTECH-York-PA

October 2012 to March 2020

Abstract required data for customer to determine whether documentation meets certain criteria for Medicare and Medicaid regulations.

Site Review Consultant

INOVALON-Bowie-MD

January 2010 to December 2012

Collect and analysis of medical records for data and documentation as required by the customer. Field position

LPN Positions

NHS Human Services-York, PA

January 2006 to December 2010

Link 2 Care

Nurse Coverage Reviewer

BUCCANEER DATA SERVICE/CSC/DYNKEPRO-York, PA

January 2004 to December 2006

Abstraction of medical records

Nurse Coverage Reviewer

BUCCANEER DATA SERVICE/CSC/DYNKEPRO-York, PA

January 2001 to December 2006

Abstraction of medical records

Medical Record Abstractor

BUCCANEER DATA SERVICE/CSC/DYNKEPRO-PA

January 2001 to December 2004

Abstraction of medical records

LPN

MANOR CARE-York, PA

January 1993 to December 2000

Administration of medication and treatments, chart progress Wellspan Health/Outpatient Hemodialysis Unit

White Deer Run Penn Mar Human Services-House, NM

Education

Diploma

YORK COUNTY SCHOOL OF TECHNOLOGY - York, PA

August 1993 to August 1993

High School Diploma

YORK COUNTY SCHOOL OF TECHNOLOGY - York, PA

June 1974 to June 1974

Skills

• Triage

• EMR systems

• Acute care

• Medical documentation (10+ years)

• Hospice care (5 years)

• Medical terminology

• Highly motivated and results-oriented professional with over 25 years in the healthcare field. Experienced in providing excellent customer service while exemplifying a positive attitude to patients, coworkers, and customers. Strong background in managing multiple priorities. Substantial track record of working efficiently without supervision. Solid reputation for consistently meeting and exceeding company goals, objectives, and deadlines.

• Medical coding

• Medical records

• Transcription

• Data collection (10+ years)

• Nursing (10+ years)

• Tube Feeding (2 years)

• HIPAA

• Medical Terminology

• All mentioned above

• Medical Records (10+ years)

• Time management (10+ years)

• EMR Systems (10+ years)

• Diverse experience in the Healthcare field (10+ years)

• Catheterization

• Documentation review

• Care plans

• Home health

• Caregiving (10+ years)

• Clinical research

• Customer service

• Experience Administering Injections (10+ years)

• Medical Billing

• Acute care

Certifications and Licenses

Compact State Nurse License

BLS Certification

LPN

CPR Certification



Contact this candidate