Business Development Customer Service
Resume:
MODAM VEDAGIRI
MAHESH
CLIENT RELATIONS/ BUSINESS DEVELOPMENT PROFESSIONAL
A dedicated Senior Business Development Manager, with broad experience of over 15 years, in diverse business environments that demand strong organizational, technical and interpersonal skills. Possess strong customer relationship skills, an ability to interact with cross-functional departments, with the high degree of professionalism, discretion and problem resolution capabilities. A resilient problem-solver who is both outgoing and achievement-driven. Willing to join a team, where I can utilize my experience, of Business Development, and Customer
Relationship to face the challenges, and contribute towards the organizational growth.
AREAS OF EXPERTISE
Business Development & Relations
Customer/Client Relation & Retention
Good Rapport & Loyalty Build-up Skills.
Experience in FMCD/FMCG
Office Management and Administration
Business Sourcing & Networking
Team Leaderships & Management
Store In-Charge, & Procurement
CORE COMPETENCIES
*************@*****.**.**
Over 15 years of experience in sales & marketing in FMCD and FMCG industry, experience in the fields of retail, direct marketing, corporate, concept and institutional selling.
Inquisitive as far as product knowledge is concerned and fast learner, knows to explore opportunities and successfully convert leads in deals.
To develop and introduce marketing strategies to improve business.
Ability to know what customer wants, and satisfies them to retain them in this competitive world.
Business intelligence and PR skills and contacts with key decision makers in various industries.
Planned marketing and advertising strategies, to increase sales by targeting prospects.
Good management skills, with ability to Identified and resolved conflicts with customers, staff and management, clarifying work relationships and moderating communication problems.
Leadership skills, ability to develop, train, supervise, & evaluate employees of various nationalities.
Ability to facilitate team to achieve organizational objectives, increase productivity and boost morale.
Plan and direct sales functions to achieve sales volumes and develop policies and procedures.
Ability to generate customer base through various effective sales techniques.
To identify and develop new business opportunities, achieving strategic and business objectives.
I delivered convincing oral sales presentations to upper management of major companies.
Identify new market opportunities and ensure the effective development and promotion.
To research and analyze market information to enable the company to identify business opportunities.
Generate sales from a portfolio of accounts in accordance with agreed targets to increase profitability.
CONTACTS
Mobile: 055*******
PERSONAL DATA
D.O.B.: 03/19/1974
Sex: Male Nationality: Indian
PASSPORT DETAILS
CAREER SNAP SHOT
Passport No: Z 4982004
Visa Status: Employment Visa
Sep-2022 At Present
July-2016 to July 2022
Jun-2014 to Jun -2016
April- 2012 to Apr-2014
Sales Manager-SMBG Group /IGRADE Food Trading LLC
Horeca Sales Manager -New Jersey Foods LLC, Sharjah U.A.E.
Sales Manager, Royal Crown Food Manufacturing LLC, Dubai,U.A.E
Sales Manager, Yalis Enterprises LLC,Dubai,UAE.
Store Manager, Abela Supermarket, Dubai, U.A.E.
LANGUAGES KNOWN
Nov 2010 to Mar 2012
English (Read, Write, &
Speak)
PROFESSIONAL EXPERIENCE
DRIVING LICENSE
International/UAE D/L
Sales Manager (Sep 2022 – AT PRESENT)
SM BROS GROUP OF COMPANY / IGRDAE FOOD TRADING LLC
FMCG in Food/nonfood, Petfood E-commerce, retailer, wholesaler distributor in GCC & local market, more than two decades company in U.A.E. Work as a Sales Manager, I am reporting to CEO /GM
Develop the monthly, weekly, daily schedule for realizing the sales volume assigned by the Company.
Develop a high performance oriented team to work on the volume and targets assigned from Time to time
Forecasting sales figures on line with the company revenue targets; evolve and implement of sales strategies to achieve budgeted targets. Market survey building good relationship with the clients.
Taking care of entire sales local Market in the U.A.E.
Responsible to improve customer service by controlling merchandising, enhancing & fulfilling the customer satisfaction. Analyze & achieving the monthly, quarterly & annual sales goals.
Permanent Address
Old No.3 new no .10, Appu Street, Chamundeswari Nagar Chrompet Chennai- 600 044
MODAM VEDAGIRI MAHESH [Mobile: +971-**-*******, E-mail: *************@*****.**.**]
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Horeca Sales Manager ( July 2016-July 202 2)
New Jersey foods LLC, Sharjah UAE.
New Jersey in retails, Import and Export for Nuts,fresh fruit, meat,, frozen chicken organic poultry to all our GCC & local market, more than Three decades company in U.A.E. Work as a Sales Manager, I am reporting to M.D
Develop the monthly, weekly, daily schedule for realizing the sales volume assigned by the Company.
Develop a high performance oriented team to work on the volume and targets assigned from Time to time
Forecasting sales figures on line with the company revenue targets; evolve and implement of sales strategies to achieve budgeted targets. Market survey building good relationship with the clients.
Taking care of entire sales local Market in the U.A.E.
Responsible to improve customer service by controlling merchandising, enhancing & fulfilling the customer satisfaction. Analyze & achieving the monthly, quarterly & annual sales goals.
Sales Manager (June 2014-Jun 2016) Royal Crown Food Manufacturing LLC. Dubai, UAE.
RCFM in Import and Export for Nuts & Dry fruits, Grains,Pulses to all our GCC & local market, more than two decades company in U.A.E. Work as a Sales Manager, and I am reporting to M.D or F.M
Develop the monthly, weekly, daily schedule for realizing the sales volume assigned by the Company.
Develop a high performance oriented team to work on the volume and targets assigned from Time to time
Forecasting sales figures on line with the company revenue targets; evolve and implement of sales strategies to achieve budgeted targets. Market survey building good relationship with the clients.
Taking care of entire sales local Market in the U.A.E.
Responsible to improve customer service by controlling merchandising, enhancing & fulfilling the customer satisfaction. Analyze & achieving the monthly, quarterly & annual sales goals.
Maintain the growth level of an organization at any other circumstances giving feedback, and motivate team members. Perform customer issue analysis &driving resolution as required
Sales Manager
(Aril 2012 -April 2014 )
Yalis Enterprises LLC.
Dubai, U.A.E.
Yalis Enterprises LLC- Dubai retailers and Frances for Viss, AlFarooj more than two decades company in U.A.E. Work as a Sales Manager, and I am reporting to General Manager.
Develop the monthly, weekly, daily schedule for realizing the sales volume assigned by the Company.
Develop a high performance oriented team to work on the volume and targets assigned from Time to time
Forecasting sales figures on line with the company revenue targets; evolve and implement of sales strategies to achieve budgeted targets.
Market survey building good relationship with the clients.
Taking care of entire sales network from Yalis and Viss & Al farooj in the U.A.E.
Responsible to improve customer service by controlling merchandising, enhancing & fulfilling the customer satisfaction. Analyze & achieving the monthly, quarterly & annual sales goals.
Maintain the growth level of an organization at any other circumstances giving feedback, and motivate team members. Perform customer issue analysis &driving resolution as required.
Store Manager
(Nov 2010 - Mar 2012)
Abela Supermarket[ Group of National Catering Company]
Abu Dhabi U.A.E.
MODAM VEDAGIRI MAHESH [Mobile: +971-**-*******, E-mail: *************@*****.**.**]
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Abela is the super market (group of national catering company)Abu Dhabi, UAE. Established more than four decades company in UAE. We are selling import & local items of UAE, both food and non-food including electrical& electronic home appliances.
Work as a Store Manager, and I was reporting to Retail Manager.
Effectively handle business operations including profit and loss, facility management, safety and security, loss prevention and banking.
Check day-to-day operations of a retail store& all employees working report.
Perform and Plan workplace, offset schedule for an employees. Develop the team by facilitating staff learning, knowing, and handling the product, customer service through training & seminar programs.
Expert to reduce payroll expenditures by decreasing employees'' hours & reducing operating costs.
Manage the Product including ordering, receiving, price changes, handling damaged products, and returns.
Monitor inventory level that the store & shop floor product is frequently rotated out of storage areas & maintain day-to-day purchase level according to the sales, such as checking daily invoices & sales report.
Visual merchandising, planograms of the product display on proper location that consistent to the customer expectation.
Ability to improve customer service, control merchandise skills takes care, enhance & fulfill the customer satisfaction.
Analyze & achieve the monthly, quarterly & annual sales goals; resolve the Problems, handle unusual circumstances.
Maintain the increase growth level of an organization at any other circumstances.
Efficiently and effectively handle ability for all business and organizational activities including plan, organize, staff, lead or direct, and control an organization.
QUALIFICATION & SKILLS
Educational Qualifications
2010
Pursuing MBA, (Sales and Marketing), Madras, Chennai, India.
2002
Bachelor of Economic, Madras Chennai, India.
1999
Diploma Mechanic In Refrigeration and Air Conditioning, In Brilliants, Chennai, India.
Training and Personal Enhancement
2011
Essential Hygienic Food Safety Training Certificate, Syscoms College, UAE. 2011
2006
Undergone Strict Training From The Earlier Sales Manager For Three Months On Various Skills, Attitudes And Behavior Areas As A Team Manager. Big Bazar, Bangalore, India.
2000
IELTS 6.0bands, (international English learning testing system), Cambridge University London, UK.
2000
Attended Many Corporate Training Programs Conducted By Companies Like LG Samsung, General, Godrej, Whirlpool And Others In Areas Like, Product Knowledge, Selling Skills, Negotiation Skills, Product Feature Comparison, Systems Etc. Chennai, India.
I.T. Skills
MS Office Word, Excel, PowerPoint, Access, Publisher and Internet Explorer, MS Windows.
Language Known
Hindi(Read, Write& Speak)Malayalam (Speak) Arabic (Speak) Telugu (Speak) Tamil (Read, Write &Speak)
Interests & Hobbies
Reading Books& News Swimming &watching personality development programs.
Indian(PP- Z 4982004 )
Married
Male
Employment Visa
UAE Driving License
D.O.B. 03/19/1974
*Supporting Documents and References will be provided on request *
MODAM VEDAGIRI MAHESH [Mobile: +971-**-*******, E-mail: *************@*****.**.**]
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