Customer Service High-Volume

AVERY WALKER

SUMMARY

Reliable and personable hospitality professional with hands-on experience in fast-paced restaurant, event, and customer service environments. Skilled in high-volume food service, guest engagement, and front-of-house operations—including hosting, serving, and setup/breakdown logistics. Known for multitasking under pressure, maintaining a positive attitude, and ensuring smooth, welcoming experiences for guests. Passionate about creating exceptional service moments and contributing to team success.

WORK EXPERIENCE

EDUCATION

Provide full-service dining in a high-volume setting without food runners, bussers, or hosts—often managing hosting duties and entire shifts solo.

Deliver friendly, efficient guest service that has led to multiple positive Google reviews. Plan, shoot, and post branded content for TikTok and Instagram, promoting specials and driving foot traffic.

Server & Content Creator

Bake’N Bacon Restaurant Philadelphia, PA

May 2025 - Present

TECHNICAL SKILLS

High-Volume Guest Service

Food & Beverage Distribution

Event Setup & Breakdown

Outdoor/Event Hospitality

Guest Services & Style Specialist Team Member

Target Corporation Philadelphia, PA

Delivered top-tier service by assisting guests with returns, product inquiries, and personalized recommendations.

Maintained an organized, visually appealing sales floor and supported merchandising tasks. Handled high-volume interactions efficiently, ensuring a welcoming store environment. October 2024 - May 2025

Event & Brand Ambassador

Trops Art Gallery New York City, NY

Welcomed guests, provided exhibit guidance, and supported event logistics. Set up/broke down events and managed space presentation throughout. Captured and shared event moments across social channels to boost visibility. January 2023 - December 2023

Bachelor of Arts in Media Studies & Production

Temple University, Klein College of Media & Communication Minor in Gender, Sex, & Women’s Studies

Certificate in Film

Aug 2019 - May 2024

South Philadelphia, PA • 417-***-**** • *****.**********@*****.*** averywalker0016.wixsite.com/portfolio

Public Engagement

Team Collaboration

Time Management

Sponsor Representation

Festival Event Staff

Welcome America, inc Philadelphia, PA

Provided customer service by distributing free promotional items and offering festival information.

Assisted in event setup and breakdown, ensuring a smooth guest experience. Managed setup and breakdown of displays and activations; served complimentary food and beverages provided by sponsors and vendors.

May 2024 - July 2024

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