Customer Service / Graphic Designer

DAWN HEALY

***********@*****.**.***

743-***-****

WWW.LINKEDIN.COM/IN/DA

WN-HEALY-861732115

OBJECTIVE

Graphic Designer & Pre-press Artist

looking for new challenges

SKILLS

Adobe Illustrator, Photoshop,

InDesign, Microsoft Word, Excel,

PowerPoint, Printers/Copiers,

Customer Support/Service,

Accounting Assistance,

Manufacturing, Data Entry,

Mentoring/Training others

EXPERIENCE

DEVELOPMENT ENGINEER AND GRAPHIC ARTIST

MAXIM LABEL AND PACKAGING, INC.

(FORMALLY JC MANUFACTURING, INC.)

HIGH POINT, NORTH CAROLINA

May 2007 – December 2024

• Collaborated with production managers to optimize printing methods for efficiency, cost-effectiveness, and quality

• Assisted in sourcing materials, tools, and outsourcing options with the purchasing agent.

• Trained/supervised remote graphic artists in preparing proof files for customers and troubleshooting rejected files.

• Utilized Adobe, Microsoft software and company server to create and organize production files in a way that others can find and use with ease.

• Created BOMs and TECHs using corporates computer system for inventory and work orders.

• Designed some concept art files of apparel and product packaging and labeling.

• Assisted in customer service, accounting, manufacturing, domestic shipping departments when needed.

MECHANICAL ARTIST

HOLT SUBLIMATION PRINTING AND PRODUCTS

BURLINGTON, NORTH CAROLINA

November 1989 – August 2004

• Setup new/existing customer computer files for platemakers to output for production.

• Used Adobe Illustrator and photoshop to color adjust and extend beyond garment patterns and built final files into Quark for offset and narrow web printing.

• Helped create standards in layouts, concepts for inhouse pre- press department and freelancers to use.

2

EDUCATION

CERTIFICATE OF COMPLETION / 2005

Alamance Community College

• Work fast program in Effective Customer Service

ASSOCIATE DEGREE IN APPLIED SCIENCE IN

COMMERCIAL GRAPHICS / 1986-1989

Randolph Community College

• Designed newspaper/magazine and outdoor ads, brochures, posters, and logos.

• Collaborated with photography student on the design and execution of two ad.

• Introductory experience in copyfitting and type specification.

• Camera ready art in dropouts, halftones, mortises, reverses, surprints, tints, overlays and keyline methods.

• Rendered illustrations using pen and ink, line and tone, and markers.

• Introductory level of B/W photography: film processing, prints, dry mounting, and spotting

VOLUNTEER EXPERIENCE OR LEADERSHIP

GREENSBORO GEM AND MINERAL CLUB

TREASURER 2018-2019

• Processed membership applications and dues.

• Paid venue rental fees, speaker reimbursements, refreshment receipts, and office supplies.

• Received and deposited proceeds from annual auctions plus vendor application fees for gem, mineral and jewelry shows

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